Human Resources Business Partner

About AFC Urgent Care PNW:
AFC Urgent Care PNW is a leading provider of accessible and high-quality urgent care services in the Pacific Northwest. With a commitment to patient-centered care and a focus on operational excellence, we provide a vital healthcare resource to our communities. We are a growing organization with a dedicated team of healthcare professionals and support staff. Our group has 7 clinics (soon to be 8) in the Portland/Vancouver Metro Area, as well as a administrative office in Tigard, OR.

Position Summary:
AFC Urgent Care PNW is seeking a highly motivated and experienced Human Resources Business Partner to join our leadership team. This pivotal role will serve as a strategic partner to executive leadership and a trusted advisor to managers and employees across the organization. The ideal candidate will possess a strong understanding of HR best practices, a pragmatic approach to problem-solving, and the ability to balance strategic thinking with hands-on execution. You will be responsible for driving key HR initiatives, ensuring compliance, fostering a positive work environment, and supporting the continued growth and success of AFC Urgent Care PNW.

Key Responsibilities:

Executive Business Partner:

• Serve as a trusted advisor and strategic business partner to the executive team, providing an HR perspective on organizational strategy, change management, and business decisions.
• Develop a deep understanding of the business objectives and challenges, and translate them into effective HR strategies and solutions.
• Provide coaching and guidance to executive staff on leadership development, organizational effectiveness, and best management practices.
• Navigate complex situations with a "partner" mentality, building trust and finding balanced solutions that consider various perspectives and objectives.
• Ensure HR compliance with all applicable federal, state, and local laws and regulations.

Manager Coaching and Development:

• Act as a coach and sounding board for first-line managers, providing guidance on employee relations, performance management, conflict resolution, and team development.
• Equip managers with the tools and resources they need to effectively lead their teams and foster a positive and productive work environment.
• Support the development of management skills and capabilities through coaching and informal training.

HR Systems and Processes:

• Oversee and manage the organization's HR technology platforms and processes, ensuring efficiency and accuracy.
• Evaluate and optimize HR workflows to strike a practical balance between thoroughness and the operational realities of a growing organization.
• Maintain accurate employee records and ensure data integrity.
• Identify opportunities for process improvement and implement solutions that enhance the employee experience and HR effectiveness.

Recruitment Management:

• Manage the overall recruitment function, overseeing both internal and external recruitment strategies.
• Partner with an external recruiter for the sourcing and hiring of physicians (MD/DO) and Advanced Practice Providers (APPs).
• Lead and develop internal recruiters responsible for sourcing and hiring all other positions within the organization.
• Ensure a consistent and positive candidate experience.
• Monitor key recruitment metrics and implement strategies to improve time-to-hire and quality of hires.

Payroll and ADP Relationship (Co-Management):

• Collaborate closely with the Finance Director to manage the relationship with ADP, the organization's payroll provider.
• Ensure accurate and timely payroll processing, working in partnership with the HR/Payroll Specialist.
• Stay updated on payroll regulations and compliance requirements.
• Participate in the resolution of payroll-related issues.

Employee Benefits Management:

• Manage the employee benefits program, acting as the primary point of contact for the benefits broker.
• Lead the annual benefits renewal process, working closely with the CEO to evaluate options and make informed decisions.
• Oversee the open enrollment process, including employee communications, education, and system updates.
• Serve as the primary point of contact for employee benefits inquiries and resolve benefit-related issues in a timely and efficient manner.
• Ensure compliance with all applicable benefits regulations (e.g., ERISA, ACA).

Team Leadership and Vendor Management:

• Manage and mentor a team, including internal recruiters and an HR/Payroll Specialist, fostering a collaborative and high-performing team environment.
• Oversee relationships with external HR related vendors, ensuring service quality and cost-effectiveness.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field. SHRM certification (SHRM-CP or SHRM-SCP) is a plus.
• Minimum of 5 years of progressive HR experience, with at least some portion as an HR Manager.
• Demonstrated experience in providing strategic HR support to executive leadership.
• Proven ability to coach and influence managers at all levels.
• Strong understanding of HR principles, practices, and employment laws and regulations.
• Experience managing the full recruitment lifecycle, including working with external recruiters.
• Familiarity with payroll processes and HRIS systems (experience with ADP Workforce is a strong advantage).
• Experience managing employee benefits programs, including renewals and open enrollment.
• Excellent communication, interpersonal, and presentation skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Demonstrated ability to build trust and maintain confidentiality.
• A pragmatic and results-oriented approach.

Pay and Benefits:

• $70,000 - $90,000 annual salary, dependent on experience
• Performance-driven bonuses
• Full-Time Benefits Eligible
• AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics for health services
• 401k at 1 year, with 3% Employer Contribution
• 3 Weeks of Paid Time Off

Safety & Wellbeing:

• Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
• EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $70,000 - $90,000