What are the responsibilities and job description for the Front Office Lead Medical Assistant position at AFC Urgent Care San Diego?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Front Office Lead Medical Assistant
AFC Urgent Care San Diego
Santee, CA 92071-3154
$22.00-$24.00 an hour - Full-time
Resume Insights
Here’s how your resume aligns with the job description
Experience & Skills
- Two (2) years experience as a Medical Assistant or educational equivalent.
- Customer service
Education & Certificates
- CCMA Certification
- Certified Medical Assistant
- BLS Certification
Ensure your resume details are correct before applying
Update Resume
Job details
Salary
$22.00-$24.00
Job Type
Full-time
Full Job Description
AFC Urgent Care is seeking Medical Assistants with exceptional customer service skills to become part of our team. American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest growing companies in the U.S. Please email your resume via this advertisement for immediate consideration.
The primary responsibility of the Front Office Lead is to help manage day-to-day administrative operations in support of the clinic while providing an exceptional overall patient care experience. The Front Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.
Primary Responsibilities:
1. Be proficient in essential Front Office functions and basic Back Office operations.
2. Assists in the training and development of support staff.
3. Assist Providers navigate the EHR/EMR features and functions.
4. Liaisons with medical facilities, employers, billing and payers regarding referrals and requests.
5. Oversee compliance weekly day sheet records, daily task logs and patient disposition logs.
6. Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.
7. Perform patient callbacks, follow-up and appointment reminder calls.
8. Process mail and requests for medical records or other information.
9. Assist with scheduling as directed.
10. Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.
11. Manage Worker’s Comp, Immigration Physicals, DoT Physicals and other special programs.
12. Diplomatically resolve patient complaints while maintaining strict confidentiality.
13. Ensure cleanliness of all common spaces.
The primary responsibility of the Front Office Lead is to help manage day-to-day administrative operations in support of the clinic while providing an exceptional overall patient care experience. The Front Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.
Primary Responsibilities:
1. Be proficient in essential Front Office functions and basic Back Office operations.
2. Assists in the training and development of support staff.
3. Assist Providers navigate the EHR/EMR features and functions.
4. Liaisons with medical facilities, employers, billing and payers regarding referrals and requests.
5. Oversee compliance weekly day sheet records, daily task logs and patient disposition logs.
6. Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.
7. Perform patient callbacks, follow-up and appointment reminder calls.
8. Process mail and requests for medical records or other information.
9. Assist with scheduling as directed.
10. Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.
11. Manage Worker’s Comp, Immigration Physicals, DoT Physicals and other special programs.
12. Diplomatically resolve patient complaints while maintaining strict confidentiality.
13. Ensure cleanliness of all common spaces.
Requirements include:
Medical Assistant Certificate
Two (2) years experience as a Medical Assistant or educational equivalent.
Medical Assistant Certificate
Two (2) years experience as a Medical Assistant or educational equivalent.
Basic Life Support (BLS) certification
Must be willing to work schedule: Monday-Thursday 8AM-2PM & Sunday 8AM-6PM
Possess exceptional customer service skills
Must be willing to work schedule: Monday-Thursday 8AM-2PM & Sunday 8AM-6PM
Possess exceptional customer service skills
For more information, visit us at www.afcUrgentCareSanDiego.com.
Job Type: Full-time
Pay: $22.00-$24.00 per hour
Schedule:
- Day shift
- Night shift
- Weekend availability
License/Certification:
- High School Diploma
- BLS
- Certified Clinical Medical Assistant (CCMA)
- Phlebotomy (Preferred)
Work Location: Santee
Salary : $22 - $24
