What are the responsibilities and job description for the Medical Receptionist (Full-time/Part-time) position at AFC Urgent Care?
Position Description: Medical Receptionist
Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.
Primary Responsibilities include, but are not limited to
- Greeting patients in a professional, warm, friendly and calm manner
- Answering incoming calls in a professional manner and taking clear messages, as needed
- Registering patients into the electronic medical records accurately and in a timely manner
- Scanning patient registration forms, IDs, insurance cards, etc.
- Verifying patient insurances, copays and deductibles online using NaviNet
- Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
- Maintaining efficient and organized patient flow
- Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature
- Coordinating faxes and referrals with other physicians and employers
- Tracking, ordering and re-stocking all necessary office supplies
- Adhering to all center policies and procedures.
Qualifications
- Experience in a medical office setting a plus
- Medical Secretary certification or Associate Degree a plus
- Proficient in the use of computer software
- Warm, friendly attitude with excellent patient interaction skills
- Team-player able to multi-task effectively
- Excellent verbal and communication skills
- Adaptable in different situations
- Must possesses excellent patient interaction skills
- Ability to multi-task and work independently
- Understanding of the concepts of universal precautions, HIPAA, and OSHA
- Prior urgent care or experience a plus
- Effective, compassionate communicator with co-workers, patients and family
- High-energy individual with a professional appearance and attitude
- Able to work independently in a fast-paced environment
- Comfortable working with electronic medical records
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Medical Specialty:
- Internal Medicine
- Occupational Medicine
- Pediatrics
- Primary Care
- Radiology
- Urgent Care
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is your wage expectation?
- What is your home zip code?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 3 years (Preferred)
Work Location: In person
Salary : $14 - $16