What are the responsibilities and job description for the Medical Receptionist position at AFC Urgent Care?
Medical Receptionist
Duties:
- Greet and check-in patients upon arrival
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service to patients and visitors
- Collaborate with medical staff to ensure smooth patient flow
Requirements:
- Previous experience working in a medical office or similar setting preferred
- Familiarity with phone systems and ability to handle multiple phone lines
- Knowledge of medical terminology and procedures is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to handle stressful situations, such as emergencies or upset patients, with professionalism and empathy
- Proficiency in computer skills, including electronic medical record systems
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Types: Part-time, Per diem
Pay: $17.59 - $21.18 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Urgent Care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Queens, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
