What are the responsibilities and job description for the Dealer Account Manager position at AFC?
About AFC
AFC is a leading provider of finance solutions to independent car dealers. Our team of experts works closely with our customers to provide them with tailored solutions that meet their unique needs.
Our Approach
We take a collaborative approach to working with our customers. We believe that building strong relationships with our customers is key to their success, and we are committed to delivering exceptional customer service.
Job Description
We are seeking a Relationship Associate who will be responsible for managing accounts, analyzing data, and building relationships with our customers. You will be part of a small, local team that provides financing (floorplanning) for independent auto dealers.
Responsibilities
- Manage existing accounts and drive new growth opportunities
- Develop an understanding of customer needs using CRM tools and work queues
- Identify dealer needs to promote product solutions and campaigns
- Manage, service, and mitigate risk on customer accounts
Requirements
To be successful in this role, you will need two years of experience in customer-facing, sales, or sales support roles. A valid driver's license and reliable transportation are also required.
