What are the responsibilities and job description for the Rental Agent position at Affinity Auto Inc?
Rental Sales Agent
Affinity Auto Inc. is a leading rental car franchise that provides exceptional service and high-quality vehicles to our valued customers. With a strong commitment to customer satisfaction and a reputation for excellence, we are looking for a dynamic and motivated RSA to join our team at our South Tulsa location.
This is a regular, part-time, hourly, non-exempt position.
Hours of Operation are Monday-Friday, 7:30am to 6:00pm, and Saturday 8:00am-2:00pm; Sunday 8:00am-11am
Qualified person works directly with customers while processing rental agreements and presenting and selling optional services and products. The RSA will also be responsible for cleaning and prepping vehicles for re-rental including vacuuming, washing and fueling as needed. The ideal candidate enjoys interacting with customers, possesses effective sales skills and is motivated to achieve exceeding goals.
Essential Functions
Effectively present and sell company services and products
Provide a positive rental experience to each customer while accurately presenting,
coordinating and processing rental transactions
Meet or exceed sales goals for the location
Provide a professional and friendly response to customer inquires and requests in
person and on the telephone
Maintain current knowledge of all products or additional services available to the
customers
Maintain accurate computer records and update database in a timely efficient manner
Coordinate cleaning vehicles, servicing, transferring un-needed vehicles to fleet
Work Environment
This job operates in an office setting and requires time in, out and around vehicles. This role routinely uses standard office equipment such as computers and phones but also requires prolonged standing.
Physical Demands
Arm and hand steadiness and finger dexterity to use a keyboard and telephone; vision, speech, and hearing sufficient to perform the essential tasks; occasional lifting up to 25 pounds; may be subject to walking, bending, sitting, and reaching. Must be able to stand for long periods of time.
Required Education and Experience
One year experience in service/sales in car rental, retail or hospitality industry
Must be customer focused, results driven and possess the ability to consistently
produce sales
Must be professional and promote a positive attitude among customers and peers
Must be self-motivated, personable, dependable
Flexibility to handle multiple tasks in an organized manner
Must be able to perform data entry and computer entry tasks
Must be able to work independently and within a team environment
Must have a valid drivers license, be 21 years of age, have an acceptable driving record
Must have the ability to work flexible schedules, including holidays weekends and
overtime as required
Excellent customer service skills
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. If you are a customer-focused, team-oriented individual with a passion for delivering outstanding service, we encourage you to apply for the Rental Sales Agent position. Join us in providing a seamless and memorable rental car experience for our valued customers.
To apply, please submit your resume to avisbudget@gmail.com. We look forward to welcoming you to our team!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $13 - $15