What are the responsibilities and job description for the Senior Manager, Business Systems position at Affirm?
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As a Senior Manager, Business Systems , you will be an integral member of the Business Systems team within the Revenue Organization. You will collaborate with the rest of Business Systems and key stakeholders to craft and deliver technical solutions to business problems and transform the way our Revenue colleagues thrive. We seek candidates who strive for simple, sophisticated solutions and continuously improve both their technical and soft skills. The ideal candidate will demonstrate the ability to work nimbly and efficiently and adapt in a constantly evolving environment.
We are searching for an experienced Engineering Leader to lead our growing Business Systems organization. You will bring extensive experience in managing teams and success in delivering highly technical multi-quarter roadmaps. Additionally, you will need to be fairly comfortable with ambiguity and possess tools to work through challenging deadlines, craft strategy, and drive execution. You will collaborate with your team to define architectural/organizational future states that we can scale toward in the future. You will need to make balanced decisions that align with our forward-looking vision and current business & technology critical needs.
We are experiencing explosive growth with millions of customers across thousands of merchants in-store and online, and your technical leadership will be a key enabler of that growth. Come join us as we build a beloved, lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!
What You’ll Do
Equity Grade - 10
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
USA base pay range (all other U.S. states) per year: $169,000 - $219,000
Please note that visa sponsorship is not available for this position.
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
Benefits
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
As a Senior Manager, Business Systems , you will be an integral member of the Business Systems team within the Revenue Organization. You will collaborate with the rest of Business Systems and key stakeholders to craft and deliver technical solutions to business problems and transform the way our Revenue colleagues thrive. We seek candidates who strive for simple, sophisticated solutions and continuously improve both their technical and soft skills. The ideal candidate will demonstrate the ability to work nimbly and efficiently and adapt in a constantly evolving environment.
We are searching for an experienced Engineering Leader to lead our growing Business Systems organization. You will bring extensive experience in managing teams and success in delivering highly technical multi-quarter roadmaps. Additionally, you will need to be fairly comfortable with ambiguity and possess tools to work through challenging deadlines, craft strategy, and drive execution. You will collaborate with your team to define architectural/organizational future states that we can scale toward in the future. You will need to make balanced decisions that align with our forward-looking vision and current business & technology critical needs.
We are experiencing explosive growth with millions of customers across thousands of merchants in-store and online, and your technical leadership will be a key enabler of that growth. Come join us as we build a beloved, lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!
What You’ll Do
- Develop and execute a comprehensive strategy for business systems aligned with organizational goals.
- Define and maintain a technology roadmap to enhance operational efficiency and scalability.
- Lead and mentor a team of system analysts, and project managers.
- Collaborate with cross-functional teams (e.g., Merchant engineering , Merchant Risk , Legal Ops, Revenue, IT, Operations, CS) to understand business needs and deliver solutions.
- Oversee the implementation, integration, and upgrades of enterprise business systems (e.g., Salesforce,IronClad, Snowflake, Workato, Mordor).
- Ensure system configurations are optimized to meet evolving business requirements.
- Conduct regular system audits and recommend improvements to increase efficiency and reduce costs.
- Develop metrics and reports to track system performance and ROI.(Jira , story point , sprint cadence etc)
- Oversee program deliverables, define scope, and manage expectations for successful product migrations.
- Lead and execute billing systems initiatives to support diverse product and pricing strategies.
- Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team.
- Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress.
- Identify and drive continuous improvement efforts to streamline and enhance operational processes.
- Address system issues promptly and develop long-term solutions to prevent recurring problems.
- Recommend and advocate for tools that align with the company's strategic direction.
- 8 years of experience with business systems, with a focus on the commerce-to-cash process, complemented by corporate experience and/or a background in systems consulting.
- 8 years of experience leading multiple team members.
- Bachelor’s degree in Finance, IT, Business Administration, or a related field.
- Demonstrated ability to take initiative while collaborating closely with teammates, learning from others, and sharing insights with the broader team.
- Proficient in Salesforce (SFDC), SQL, Snowflake and other reporting tools.
- Strong skills in analytical thinking, problem-solving, and organization.
- Skilled in reporting, data analysis, and data visualization.
- Knowledgeable in Quote-to-Cash processes and systems such as Salesforce CPQ.
- Extensive cross-functional experience with excellent collaboration skills, capable of working with all levels of management across diverse functional teams.
- Able to synthesize and distill complex information, and handle ambiguity with ease.
- Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams.
- Experienced in system implementations, user acceptance testing, and related documentation.
- Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
- Technically adept with a proven ability to quickly learn new technologies.
Equity Grade - 10
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
USA base pay range (all other U.S. states) per year: $169,000 - $219,000
Please note that visa sponsorship is not available for this position.
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
Benefits
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Salary : $169,000 - $219,000
