Program Manager, Operations

AffirmedRx is on a mission to improve healthcare outcomes by bringing integrity, clarity and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.

Join us in improving healthcare outcomes for all! We promise to do what's right, always.

Position Summary:

As the Program Manager, you will play a critical role in leading and managing AffirmedRx's portfolio of strategic projects and client implementations. Responsible for planning, executing, and delivering key strategic projects that support internal infrastructure needs and service delivery efforts. Brings extensive Program and Project Management experience, responsible for building and maintaining strong partnerships, ensuring exceptional service through high quality program delivery. The ideal candidate will possess excellent leadership, lead through the influence of internal functional teams, facilitate and deliver executive level communications, and build collaborative internal/external relationships. Proven track record of successfully managing client implementations.

What you will do:

Program Management:

• Develop and implement program strategies that align with AffirmedRx and client objectives
• Lead the planning, execution, and successful delivery of projects, ensuring they meet scope, timeline, and quality expectations
• Define program goals and success criteria in collaboration with key stakeholders and leadership
• Establish and oversee program governance, including communication plans and reporting structures
• Manage program plans with detailed timelines, resource allocation, budgets, and key milestones
  
  

Leadership & Communication:

• Lead through influence, managing cross-functional project teams, providing direction, guidance, and support to ensure project success
• Monitor and manage program risks, issues, and dependencies, implementing mitigation strategies as needed
• Collaborate with internal stakeholders to ensure project plans are coordinated effectively
• Monitor program progress and performance metrics, providing regular updates and status reports
• Ensure effective communication and collaboration among project teams and stakeholders
• Facilitate decision-making processes and issue resolution to keep projects and the program on track
• Identify opportunities for process improvements and optimization within the program
• Foster a culture of collaboration, innovation, and continuous improvement within the program
  
  

What you need:

• Bachelor's degree in a relevant field (Business, Project Management, etc.)
• Master's degree or relevant certifications (PMP, PgMP, PMI-ACP, etc.) are preferred
• Experience within a Project Management Office and/or Client Implementation team
• 5 years industry experience in Managed Care or Pharmacy Benefits Management
• Excellent communication skills
• Proven experience in program management, successfully overseeing and delivering complex projects and initiatives. Strong understanding of project and program management methodologies, tools, and best practices
• Excellent interpersonal skills with clear and concise communication with the ability to foster a collaborative work environment
• A high level of judgment, analytical ability and creativity in investigating problems that require original and innovative solutions
• A proactive can-do attitude, along with a strong capacity for empathy, emotional intelligence, and an inherent sense of curiosity
• Bring a wealth of Program and Project management experience in Managed Care, PBM, or Healthcare to the role. Experience with accreditation a PLUS
• Leverage your experience to make informed decisions, navigate implementation challenges, and contribute to the organization's strategic direction
• Ability to work collaboratively with cross-functional teams, internal and external
• Willingness and ability to travel (10%-20%)