Social Security Disability Case Manager - Law Firm

Affleck & Gordon, P.C. -  Social Security Disability Benefits Case Manager

Job Type:

Full-time; IN-OFFICE M-F 8:30 am - 5:00 pm ET

211 Perimeter Center Parkway

Suite 1050

Atlanta, GA 30346

About Affleck & Gordon:

At Affleck & Gordon, we have over 45 years of experience fighting for Georgia’s injured and disabled. Over the years, we have successfully handled thousands of injury and disability claims. It’s our goal to help our clients navigate the Social Security disability and Veterans Administration disability processes to get the medical and financial benefits they deserve. We understand that the individuals we represent are at a very difficult point in their lives. We take pride in taking the time to truly listen to our clients to understand better what they’re going through, which is key to properly representing and advocating for their interests.

Description:

Case Managers work directly with clients, third parties, and providers. The ideal candidate is comfortable with computers, operating within case management software, and general office tasks, and excels at verbal and written communication. Case Managers are responsible for handling fact-finding projects and gathering and organizing documents and information.

Affleck & Gordon’s caseload is growing and we are seeking an organized, professional, responsible, and committed team member dedicated to helping us meet our clients' needs. In return, you will get the opportunity to work with a small but mighty team while expanding your skills and knowledge within the industry. The environment is collaborative, hard-working, and supportive. We value the relationship with our team members as much as our clients and work to foster an inclusive, equitable, and respectful workplace.

Responsibilities:

Case Management & Oversight: Independently manage a caseload of 350-400 Social Security Disability cases, ensuring that each case progresses efficiently through the claims and appeals process.

Client Communication & Support: Serve as the primary point of contact for current clients. Provide guidance and updates throughout the various stages of the disability claims process, including reconsideration and appeals. Effectively manage client expectations, address concerns, and provide support during a time-sensitive and stressful period with compassion and empathy.

Evidence Collection & Documentation: Gather and organize medical records, employment history, and other pertinent documentation necessary to support disability claims. Coordinate with healthcare providers, clients, and other relevant parties to ensure all required evidence is obtained in a timely manner.

Administrative & Agency Communication: Maintain regular communication with government agencies such as the Social Security Administration (SSA), Disability Determination Services (DDS), and Administrative Law Judges (ALJs) to facilitate the progress of cases. Submit required forms, monitor claim statuses, and handle inquiries from these agencies.

Case Workup & Hearing Preparation: Collaborate closely with attorneys to evaluate the strength of each claim, assist with legal strategy, and prepare cases for hearings before Administrative Law Judges. Conduct thorough case reviews, compile case files, and ensure all evidence and documentation are accurate and complete.

Legal Collaboration & Teamwork: Work directly with attorneys to develop case strategies, assess case viability, and prepare for hearings. Assist in supporting documentation with the attorney to present a compelling argument for each client’s disability claim.

Compliance & Documentation Management: Maintain comprehensive and organized case files, ensuring adherence to legal and regulatory standards. Track all case-related deadlines, submissions, and follow-ups to ensure timely progress.

Process Improvement & Efficiency: Proactively identify and implement process improvements to streamline case management workflows. Stay informed about changes in Social Security Disability regulations and procedures to ensure compliance and efficient case handling.

Qualification Requirements:

High School Diploma or GED

Bachelor’s Degree Preferred

Experience in customer service is preferred. 

Highly organized and detail-oriented.

Detail-oriented with excellent time management skills.

Knowledge of case management software, Filevine is not required but preferred.

Benefits:

We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, 401(k) match, and life insurance.

A background check will be performed upon offer acceptance.

** Important **

As part of our commitment to the health and safety of our employees and their families, Affleck & Gordon requires complete COVID-19 vaccination as a prerequisite to performing the position you are applying for unless a legally recognized medical or religious exemption applies.

Salary: $55,000.00 - $60,000.00 per year BOE

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Free Parking
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance