What are the responsibilities and job description for the IT Technician position at Affordable Computer Solutions?
Join Our Team as a Tier 2 IT Technician!
Location: Clearwater, FL
Job Type: Full-Time 9-6 M-F
About Affordable Computer Solutions (ACS):
At ACS, we’ve spent 17 years redefining what it means to deliver exceptional IT solutions. As a trusted Managed Service Provider, we specialize in security-driven, client-focused services that make a difference. We’re not just a team; we’re a family of tech enthusiasts passionate about innovation and solving problems. If you’re ready to advance your career and be part of something extraordinary, ACS is the place for you.
What You’ll Do:
As a Tier 2 IT Technician, you’ll play a vital role in ensuring our clients’ systems run like clockwork. Here’s what you’ll tackle daily:
- Problem-Solving: Act as the go-to expert for Tier 1 escalations, troubleshooting complex hardware, software, and networking issues.
- Infrastructure Management: Maintain and enhance client systems, including servers, workstations, firewalls, and cloud solutions.
- Tech Savvy: Configure and support Windows environments, Office 365, endpoint protection, and advanced security measures.
- Strategic Insight: Conduct IT audits and recommend cutting-edge solutions to keep clients ahead of the curve.
- Client-Centered: Provide exceptional customer service and build relationships based on trust and reliability.
What You Bring to the Table:
We’re looking for someone who’s not just tech-savvy but passionate about making an impact:
- Experience: 3 years in IT support, preferably in an MSP environment.
- Expertise: Solid knowledge of Windows Server, Active Directory, Group Policy, and Microsoft 365.
- Networking Know-How: Strong skills in DNS, DHCP, VLANs, and firewalls.
- Security Focus: Familiarity with endpoint protection and IT security best practices.
- Team Spirit: A collaborative attitude with excellent communication and customer service skills.
- Certifications: Industry certifications like CompTIA, Microsoft, or similar are a big plus!
Why Join ACS?
When you join ACS, you’re not just taking a job – you’re joining a movement. We offer:
- Competitive Pay: Your skills deserve to be rewarded.
- Growth Opportunities: Professional development, certification reimbursement, and room to grow your career.
- Supportive Environment: A close-knit, collaborative team that values innovation and excellence.
- Flexibility: Paid time off and scheduling that respects your work-life balance.
- Purpose: The chance to make a real difference for clients while working with a company that values you.
Are You Ready to Elevate Your Career?
We’re not just looking for an IT technician – we’re looking for a trailblazer, a problem-solver, and a team player who’s ready to make an impact.
Apply Today!
Please email your resume and cover letter explaining why you’re the perfect fit to jobs@acstampabay.com or apply directly through really.
Let’s build the future of IT together. Join ACS – where innovation meets passion.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person