What are the responsibilities and job description for the PROGRAM NAVIGATOR position at Affordable Housing Alliance Inc?
Job Description
Job Description
JOB TITLE : Program Navigator
RESPONSIBLE TO : Program Manager - Logistics
FLSA STATUS : Non-Exempt
About the Affordable Housing Alliance :
Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi million dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers guides residents through every step of the housing journey - from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling.
At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most.
Our Core Values
- Integrity- We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards.
- Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward.
- Adaptability- We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve.
- Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all.
This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills and responsibilities.
JOB SUMMARY :
The Program Navigator plays a vital role within the Affordable Housing Alliance by acting as the point of entry for clients to receive the agency’s various services. This involves describing the services that AHA provides, determining the community resources which may assist the client, screening applicants, connecting them to the appropriate service(s) based on their needs, providing them with the appropriate onboarding instructions & materials, and processing documentation in order for them to receive services.
ESSENTIAL FUNCTIONS / DUTIES :
QUALIFICATIONS / EDUCATION
We Encourage Applicants Who :
Salary : $25,000