Business Development Rep (EMS)

• At all times display professional and courteous conduct and appearance
• Coach and educate colleagues of new and changing information as necessary.
• Respond to questions and resolve issues, complaints, and technical problems with facilities and health care systems via phone call or in-person by hosting meetings.
• Maintain engagement with facilities and health care systems at their service locations
• Acts as a liaison between hospital systems, EMS agencies, and other care providers.
• Assist with obtaining contracts for ambulance services from health care providers.
• Assist with obtaining Emergency agreement contracts with health care systems.
• Perform direct daily interaction with providers and their staff.
• Perform data analysis to identify and evaluate key metrics
• Develop and implement a business plan to drive service-line growth and improve operations in terms of quality and processes.
• Facilitate performance improvement and quality review by working with local agencies, hospitals, and facilities.
• Promote special care capabilities of MedFleet and its subsidiaries to local providers and medical care centers identified for outreach
• Provide reports and statistics to health system leadership concerning EMS issues.
• Identify and develop relationships with healthcare organizations, providers, and look for other revenue generating opportunities both organically and new business.
• Expected to be knowledgeable of market level intelligence of competitors and consumers.
• Cultivate new relationships and build trust with care providers and referral sources.
• Provide customer service and interact with customers.
• Educate care providers on ambulance service levels.
• Meets with customers at their business locations.
• Meets with Operations and Administration on a regular basis.
• Submits weekly Business Development Report on activities, opportunities for growth, challenges faced, etc
• Periodic visits to Hospitals, Nursing Homes, Assisted Living and Senior Living Center, community centers, and other provider locations as an adjunct to clinical liaison and to resupply promotional literature.
• Assist in updating social media and online resources.
• Establish best practices and sales techniques within the organization to grow referrals and admissions to hospice and palliative care at a faster rate than currently in place.
• Assist in the planning and facilitation of in-person and virtual education sessions, meetings, and communication sessions with providers.
• Manage and facilitate relationships on behalf of MedFleet.
• Assist in emergency management activities.
• Assist in public education events.
• Conducts public appearances, lectures, or exhibits in order to increase awareness and to promote goodwill for MedFleet.
• Coordinates and responds to requests for public information.
• Perform other such duties as may be required.
• Maintain knowledge of job and medical field.
• Keep current on training for new laws, CMS Regulations and guidelines.

Minimum Qualifications/Skills

• Current Florida State Driver's License in good standing
• Satisfactory driving record in accordance with the company's driving policy,
• 3 years of combined experience in the medical field business development and sales
• Excellent communication and customer service skills,
• Ability to work cooperatively with other employees and medical agencies to provide the highest level of patient care,
• Ability to read and interpret all required documents and write required reports and correspondence,
• Other qualifications/certifications specific to the local operation and/or contract requirement
• Satisfactorily meet Company physical assessments/tests,
• Must exhibit critical thinking skills that solve problems with logical and analytical discipline.
• Have an understanding and advanced knowledge of EMS and transport.

Preferred Qualifications/Skills

• 5 years as an EMS Paramedic and/or Emergency Medical Technician (EMT).
• Associate degree in the EMS or related field.
• Current BLS Certification.

Physical Requirements

• The Business Development Representative must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Requirements will vary; must be able to perform the essential duties of the position with or without reasonable accommodation.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Frequently: Traveling to customer locations. Works around others, works alone, face-to face and verbal contact with others, Inside, noise, extended day.
• Constantly: Works with others, face-to-face and verbal contact with others