I&R Technician

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Job Description

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data, and video networks.

AFL and ITC were built and are operated on similar core values and philosophies. We recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers.

Let us connect you to your next career opportunity!

If you have a background in telecommunication installation, prism, video, cable or satellite, we'd love to connect with you! Our technicians take pride in their work, enjoy new technology, and love customer service.

This opportunity offers Paid Training and Competitive Pay.

Benefits Includes: PTO, Paid Holidays, Production Incentives, Available Overtime, 401K, Medical, Dental, & Vision Insurance, and Boot Reimbursement.

Job Overview

Fiber Installation Technician: Responsible for the installation, maintenance, and customer experience of high speed Internet and voice services, working both inside and outside the home.

Company Provides

Vehicle, Gas, Laptop, Cell Phone, and Uniform

Installation Of Internet Service May Include

• Connecting Fiber Optic jumpers.
• Installation of Customer Premises Equipment [i.e. ONTs, Routers, Switches]
• Installations may require running or reusing COAX or CAT5 wiring
• Verification of Services Provided
• Network configuration of customer-owned computers
• Customer Education on Internet access
  
  

Recommended But NOT REQUIRED Skills

• Experience in TELECOM Installation & Service: Cat5 and/or COAX
• Experience configuring Routers and Home Networks
• Experience wiring various Electronic Components
• Knowledge of Basic Home Construction
• Working knowledge of Basic Hand and Power Tools.
• Experience working in confined spaces: Attics/ Crawl Spaces
• Customer Service
• Ability to demonstrate knowledge of Computer Operating Systems
  
  

Employment Requirements

• Valid state driver’s license and non-negligent driving record.
• Must pass a pre-employment background check and drug/alcohol screen.
• Set Schedule but must be able to work flexible hours with the understanding that workdays may exceed your scheduled shift’s hours.
• Weekend and Holiday work may be required.
• Ability to work well in a team environment and independently to achieve common goals in the field with little supervision.
  
  

Physical Demands

• Meet the safety restriction weight limit of 275 lbs.
• Ability to perform job activities outdoors in all weather (extreme cold and/or heat, rain, snow, inclement weather)
• Ability to work in confined spaces: Attics/ Crawl Spaces
• Ability to Operate Hand tools and Power tools
• Ability to visually perceive differences in wire and cable colors.
• Ability to lift and move up to 75 lbs.
• Ability to complete on-the-job and classroom training
• Ability to provide efficient, quality customer service face-to-face and over-the-phone.
• The employee is frequently required to walk, sit, climb, drive, stand, kneel, balance, stoop, and reach.
  
  

ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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