Quote and Application Specialist (Hybrid Office Schedule)

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Job Description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer

• A hybrid in office schedule for qualifying employees
• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company!
  
  

We are seeking a Quote & Application Specialist to join our team in Duncan, SC. After gaining knowledge of our environment, there is the opportunity for this position to work under our Hybrid schedule working both in the office and remotely.

The Quote & Application Specialist will interact with the Commercial, Customer Service, Engineering, and Sales team to best position AFL, from a pricing and product offering to secure business. This will be accomplished by gathering market intelligence, technical data, and understanding current pricing trends to enable the most competitive quote package to be offered. This position will be integral to the organization in efficiently providing timely quote responses leading to a better-quality customer experience. Assignments may also include technical support and providing training on products.

Responsibilities

• Demonstrate sound judgement in conducting market and cost analysis necessary to determine an acceptable quoting price to include review of RFQ, product identification, review of existing agreements, gathering data on historical price and history at account, adjusting price and lead time when needed.
• Managing and responding to the complete RFQ process on major projects to include quote preparation, gathering data for the technical response, and processing the commercial needs.
• Developing the technical skills necessary to select the appropriate part to quote based on RFQ product description alone and with minimal support from the technical group normally responsible for this task.
• Analyzing RFQs to identify additional sales where applicable and take actions needed to solicit and record quote feedback data.
• Become adept in the systems required to quote and discover areas of lost efficiency then work with appropriate department to recover efficiency.
• Provide pre - and post - technical support to sales, customer service representatives and customers
• Conduct product training both internally for company associates and externally for customers, sales agents, and representatives
• Create documents for new product introductions, installation instructions, application notes and product specification guidelines
• Perform other duties as requested, directed, or assigned.
  
  

Qualifications

• Bachelor's degree (or equivalent combination of education and experience) preferred.
• Excellent oral and written communications skills
• Sound Commercial sense and understanding
• Familiarity with recognized business software platforms. Salesforce and Oracle experience is a plus.
• Exceptional attention to detail and problem-solving skills.
• Outstanding time management skills.
• Experience or knowledge of fiber optics, experience in a manufacturing environment, and mechanical aptitude are all considered a plus
• General hours of Monday through Friday 8:00 am to 5 pm but available to work before 8 am and beyond 5:00 pm as needed.
• Willingness to travel up to 15%
  
  

Personal Qualities

• Self-motivated, able to work independently and under tight deadlines with integrity and confidence.
• Multi-task orientation with the ability to execute a given set of tasks from start to finish in an efficient and timely manner.
• Ability to work with and guide cross-functional and cross-cultural teams.
• Someone familiar with a Corporate Environment and driven to do their best work.
  
  

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