Demo

Demand Manager

AFL Global
Kent, WA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/7/2025

AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 6,000 associates worldwide and consistently generating annual sales in excess of a billion-dollars. With our commitment to professional growth and employee development, let AFL "Connect" you to your next career opportunity!

What We Offer :

  • A hybrid office schedule for qualifying employees
  • Flexible time off policy
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options

AFL is seeking a Demand Manage r to join and lead our growing Optical Connectivity business to ensure achieving forecast accuracy of 95% or higher of all finished goods on a rolling three month basis. Our goal is to reduce forecast bias to / - 2% across all product categories and to reduce our SMOG inventory by 20% annually. This team must ensure 100% compliance with data entry standards in Salesforce and maintain a 98% accuracy rate in the demand funnel.

Responsibilities :

  • Lead and manage the demand planning process within the S&OP framework
  • Oversee the development and maintenance of statistical forecasting models for all product lines
  • Guide the Demand Analyst in data collection, analysis, and forecasting activities
  • Direct the Customer Operations Analyst in maintaining the demand funnel and ensuring data accuracy in Salesforce
  • Collaborate with sales and marketing teams to incorporate promotional activities and market intelligence into demand forecasts
  • Analyze market trends, seasonality, and historical data to identify patterns and improve forecast accuracy
  • Manage the consensus demand planning process, facilitating meetings and resolving conflicts between different functional areas
  • Continuously monitor forecast accuracy and bias, implementing corrective actions as needed
  • Provide regular reporting on key demand planning metrics to senior management
  • Identify and manage risks related to demand volatility
  • Drive continuous improvement in demand planning processes and systems
  • Mentor and develop the Demand Analyst and Customer Operations Analyst, ensuring their growth and performance
  • Decision Rights

  • Forecast Approval :
  • Final approval authority and accountability for demand forecasts before they are presented to senior management or incorporated into the S&OP process.

  • Process Changes :
  • Can implement changes to the demand planning process within the team.

  • Proposes major process changes that affect other departments to VP Supply Chain for approval.
  • Resource Allocation :
  • Decides how to allocate team resources (time, budget) across various projects and initiatives.

  • Performance Management :
  • Authority to conduct performance reviews, recommend promotions, or initiate disciplinary actions for direct reports.

  • Technology and Tools :
  • Recommends new demand planning technologies or tools for approval by VP Supply Chain.

  • Has final say on how approved tools are implemented within the team.
  • Stakeholder Management :
  • Decides how to manage relationships with key stakeholders, including which meetings to attend and how to present demand planning insights.

  • Risk Management :
  • Authority to implement risk mitigation strategies related to demand planning within agreed parameters.

    Key Competencies (Technical)

  • Advanced proficiency in statistical forecasting techniques and software (e.g., SAS, R, Python)
  • Strong understanding of supply chain management principles and S&OP processes
  • Expertise in inventory management and optimization techniques
  • Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI)
  • Advanced Excel skills, including pivot tables, macros, and VBA
  • Knowledge of ERP systems and their integration with demand planning tools
  • Proficiency in Salesforce CRM and its reporting capabilities
  • Key Competencies (Behavioral)

  • Excellent analytical and problem-solving skills
  • Strong communication and presentation abilities
  • Leadership and team management skills
  • Ability to mentor and develop direct reports
  • Strong influencing skills to drive cross-functional collaboration
  • Ability to work under pressure and meet tight deadlines
  • Detail-oriented with a focus on accuracy
  • Adaptability and willingness to learn in a fast-paced environment
  • Strategic thinking and ability to see the big picture
  • Experience / Knowledge / Qualifications

  • Bachelor's degree in Supply Chain Management, Business Administration, Statistics, or related field; MBA preferred
  • Minimum 8-10 years of experience in demand planning or related roles within manufacturing organizations, including at least 3 years in a managerial capacity
  • Certified in Production and Inventory Management (CPIM) or other relevant professional certifications (e.g., APICS)
  • Demonstrated experience in implementing and improving S&OP processes
  • Strong track record of improving forecast accuracy and inventory performance
  • Experience with leading demand planning software (e.g., SAP APO, Oracle Demantra, JDA)
  • Proficiency in Salesforce CRM and its integration with demand planning processes
  • Working Conditions

  • AFL is a fast paced and complex environment. Role is highly visible role in AFL Finance organization.
  • Salary Range for this Global Demand Manager role is $110k-$180k
  • Excellent medical, dental, vision, and life insurance policy options
  • 401K Company match (up to 4% - dollar for dollar)
  • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    Salary : $110,000 - $180,000

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