What are the responsibilities and job description for the Program Manager Senior position at AFL Global?
AFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employe over 7,000 associates and consistently generate annual sales in excess of a billion dollars in revenue. With our commitment to professional growth and employee development, let AFL "Connect" you to your next career opportunity!
This position is responsible for organizing and working with a cross-functional team, consisting of Customer Service, Scheduling, Material Planning, Purchasing, Logistics and Manufacturing, to meet Customer's expectations on deliveries, as well as resolving logistical and operational issues in timely manners. Overall, the Program Manager will lead the organization through improved customer service and support, providing increased Customer satisfaction.
Responsibilities
- Creates reporting formats and delivers reports to key Customers. Such reports may include
delivery performances, quality metrics, inventory risks, manufacturing capacities, etc.
Department Managers, Product Managers, Business Unit General Managers and the company
President, related to the performance of key Customer accounts. These reports may include
inventory, lead times, on-time-delivery metrics, customer complaints, revenues, bookings,
backlogs, etc.
coordinate with cross-functional team members to achieve such objectives.
Service, Scheduling, Material Planning, Purchasing, Logistics and Manufacturing
key metrics.
Department Managers.
Personal Qualities
Qualifications
necessary
PowerPoint, Outlook.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
