What are the responsibilities and job description for the Applications Engineer (Hybrid Office Schedule) position at AFL?
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
- A hybrid in office schedule for qualifying employees
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
We are seeking an Application Engineer to join our team in Duncan, SC. After gaining knowledge of our environment, there is the opportunity for this position to work under our Hybrid schedule working both in the office and remotely.
The Applications Engineer provides technical support to Energy market customers in their assigned territory, with focus on fiber optic cable and accessories. Support includes fiber optic cable quoting, hands-on training, cable design, white paper and video creation, and relationship development through traveling with the sales team.
Responsibilities
- Lead RFx response efforts through technical bid review
- Proposing pricing for quote requests through sales history and design research
- Provide pre - and post - technical support to sales, customer service representatives, and customers
- Design optimized fiber optic cables suitable for the customer application and sag and tension requirements
- Conduct product training both internally for company associates and externally for customers, sales agents and representatives
- Create documents for new product introductions, installation instructions, application notes and product specification guidelines
- Remain up to date and knowledgeable on the most current competitor product offerings and technology
- Facilitate customer visits and factory acceptance tests
- Investigate failure analysis of products for customer complaints and product customer-facing reports
- Adhere to and promote the environmental, health and safety policies of AFL.
Qualifications
- Bachelor’s degree Mechanical, Materials, Optical, Industrial, or Electrical Engineering
- Entry level up to 3 years’ of experience in a manufacturing or industrial environment
- Experience or knowledge of fiber optics, is a plus.
- Fiber optic knowledge a plus.
- Strongly proficient using MS Word, Excel, PowerPoint.
- Highly effective/strong communication skills (oral and written).
- Up to 50% travel may be required.
- Knowledge of mechanical tooling design, software macro generation, or fiber optic component packaging.
- “Find a way” and “can do” mentality.
- Project management skills.
- Excellent communication skills – technical writing, commercial writing, public speaking.
- Computers skills (Word, Excel, Access, PowerPoint).
- Mechanical aptitude.
- Ability to travel up to 50%
Personal Qualities
- Ability to work independently or as part of a team
- Self-starter with integrity and confidence who strives to achieve under all circumstances
- Ability to work with limited supervision
- Well-developed personal skills, comfortable in a cross-cultural environment
- Strong presentation and technical writing skills
