What are the responsibilities and job description for the Systems Administrator position at AFL?
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
- A hybrid in office schedule for qualifying employees
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
We are seeking a full time Systems Administrator to join our IT organization at our Corporate Headquarters in Duncan, SC. After gaining knowledge of our environment, there is the opportunity for this position to work under our Hybrid schedule working both in the office and remotely.
The Systems Administrator will support and maintain global IT infrastructure, including Azure cloud infrastructure, VMware, Citrix, and Active Directory. Ensures the reliability and performance of IT systems while addressing technical issues, optimizing system performance, supporting business operations, and maintaining tickets through ServiceNow, with strong troubleshooting skills to identify, analyze, and resolve complex technical problems efficiently.
Responsibilities
- Manage and maintain servers, operating systems, and storage solutions in an on-premises and Azure, AWS cloud environments.
- Troubleshoot and resolve server, software, and storage issues, escalating to senior team members or vendors as needed.
- Respond to help desk tickets and user support requests, providing resolutions for technical problems.
- Perform routine system updates, patches, and backups.
- Monitor system performance and maintain infrastructure health to prevent downtime.
- Participate in small to medium-scale infrastructure projects and execute assigned tasks.
- Document standard operating procedures, processes, and system configurations.
- Ensure compliance with established IT policies, procedures, and security guidelines.
- Assist in the configuration and maintenance of Active Directory, Microsoft 365, and virtual environments (e.g., VMware and Hyper-V).
Qualifications
- Associates degree preferred
- 5 or more years in Information technology
- Working knowledge of Microsoft, VMware, Networking, and Security
- Independent-thinker and self-starter, who can work within a team environment
- Be detail-oriented and produce good documentation
- Excellent written and verbal communication
- Enjoy working with cross-functional teams and vendors.
- Experience as a team lead
- Knowledge of applicable data privacy practices and laws.
Technical Skills:
- Proficient in Microsoft server and client operating systems (Server OS: 2012R2-Current; Client OS: Windows 7 - Current)
- Active Directory infrastructure and dependent services
- Azure Active Directory: AD Connect, SSO, MFA
- Microsoft M365/EMS Suite
- Azure Cloud Services
- SAN and NAS technologies and concepts, NetApp experience preferred
- VMware: ESX and vCenter
- Citrix Virtual Apps and Desktops (On-Premise and Cloud)
- Solid understanding of:
- Networking concepts and protocols in an enterprise environment
- Data protection concepts and software in an enterprise environment
- Scripting: Powershell, VBscript, and bat
Personal Qualities
- Analytical, mathematical, and creative problem-solving skills.
- Exceptional customer focus and customer service approach.
- Excellent written and oral communication skills.
- Excellent listening and interpersonal skills.
- Ability to explain technical concepts in simple terms
- Dedication to continually update knowledge.
- Logical and efficient.
- Keen attention to detail.
- Ability to conduct research into systems issues and products as required.
- Highly self- motivated and directed.
- Experience working in a team-oriented, collaborative environment.
Working Conditions
- Some travel required; less than 25%
- Some evening and weekend work required
- Lifting and transporting of moderately heavy objects, such as computers and peripherals.
