What are the responsibilities and job description for the Field Agent position at Aflac?
Job Summary
We are seeking a dedicated Field Agent to join our team. The Field Agent will be responsible for providing exceptional customer service and support to clients in various locations. This role requires strong communication skills and the ability to analyze and address client needs effectively.
Responsibilities
- Conduct field visits to clients' locations to provide support and assistance
- Deliver outstanding customer service by addressing client inquiries and concerns promptly
- Maintain accurate records of client interactions and transactions
- Collaborate with the office team to ensure seamless communication and service delivery
- Handle cash transactions securely and accurately
- Utilize bilingual skills when assisting non-English speaking clients
- Uphold phone etiquette standards when communicating with clients
Requirements
- Proven experience in customer service or client services roles
- Proficiency in English; additional languages are a plus
- Strong analytical skills to assess client needs and provide appropriate solutions
- Ability to handle cash transactions with precision
- Excellent phone etiquette and communication skills
- Comfortable working both independently and as part of a team
Join us as a Field Agent where you can utilize your customer support skills while engaging with diverse clients in a dynamic work environment.
Job Type: Full-time
Pay: $50,000.00 - $71,674.00 per year
Shift:
- Day shift
Ability to Commute:
- Manhattan, KS 66502 (Preferred)
Ability to Relocate:
- Manhattan, KS 66502: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000 - $71,674
