What are the responsibilities and job description for the Systems Support Specialist position at Afognak?
Taxable Entity
AFOGNAK DIVERSIFIED SERVICES INC
Job Title
Systems Support Specialist
Location
AL Mobile Airbus - Mobile, AL 36615 US (Primary)
Category
IT and Computer Related
Job Type
Full-time
Typical Pay / Range
61,000 to $64,000 Annually
Education
Associate Degree
Travel
Up to 25%
Security Clearance Required
None
POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) :
Alutiiq Diversified Services, Inc a subsidiary of Afognak Native Corporation has an excitig opportunity for a Security Systems Analyst. This position is responsible for assisting the Security Systems Manager to provide front-line and high-level IT hardware, software and network support to internal and / or external clients to simplify and enhance their effectiveness. Responds to requests for technical assistance; identifies, troubleshoots, and resolves technical issues related to hardware, software, and networks' and escalates technical issues if unable to resolve. Supports core business applications, virtual environments, firewalls, and networking. Plans, designs, configures, implements IT hardware and software systems; monitors and maintains both physical and virtual servers, appliances, and applications.
- Coordinates special projects, such as network-related wiring plans; hardware and software purchases; and system installation, backup, maintenance, and problem solving.
- Provides incident management and system monitoring assistance; determines problems and recommends solutions for critical technology incidents.
- Provides monitoring for system applications and issues, and responds to and escalates technical issues as required.
- Manages assigned high-level and critical incidents, and ensures tickets are fully documented and resolved properly.
- Analyzes and troubleshoots the network logs; tracks and documents the nature, processes, and resolution of problems; and communicates the results with upper management.
- Keeps current with system information, changes, and updates; researches and evaluates new technologies; and recommends network and server hardware and software.
- Supports IT and the business about security policies, and consults on security issues.
- Manage and assist users with Export control to include background vetting.
- Manage Users and Groups within the Active Directory.
- End user Support (G-suites, Guardtek, SiPass, Milestone, OCR).
- Manage the EverBridge application used for emergency notification within all Airbus sites.
- Manage a broad spectrum of Networking components which includes PoE switching and IP cameras.
- Acting team expert for all networking related issues such as VLAN, ACL, Server, and port issues.
- Take part in the commissioning of these systems with our security integrator.
- Responsible for acceptance testing with the security integrator.
The primary duty schedule will be Monday - Friday, 7 : 00 a.m. - 3 : 00 p.m. but they will maintain the ability to be recalled if an emergency arises with the ESS / CCTV that requires their expertise.
Payrate : $61,000 to $64,000 Annually
REQUIRED QUALIFICATIONS AND EXPERIENCE :
Afognak Native Corporation, Afognak Commercial Group, LLC, and their subsidiaries are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender expression or gender identity (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws ("protected status").
The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.
Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.
Salary : $61,000 - $64,000