What are the responsibilities and job description for the Shop Manager position at Aftermath Services?
Job Description
Are you a dynamic leader looking to accelerate your experience in a fast-paced environment?
We are currently seeking a dedicated and experienced Shop Manager to lead our team at Aftermath Services.
This role is designed for someone who excels in both operational management and team development, with prior experience in construction, demolition, restoration, and comparable industries being a plus but not required.
Aftermath provides comprehensive training and certification on safety and compliance, biohazard cleanup process and procedure, and customer service, with a commitment to training our technicians for success.
The Shop Manager is central to overseeing all aspects of the shop's operations, including staff management, training, scheduling, inventory control, and financial performance.
This role requires a blend of strong business acumen, salesmanship, leadership skills, customer service, and technical expertise in biohazard remediation.
In addition to creating monthly schedules for all shop personnel and overseeing team performance, the Shop Manager is also responsible for actively participating in field operations, stepping in as a Supervisor when necessary to ensure the highest standards of service and efficiency.
Key Responsibilities:
- Direct leadership and development of Supervisors and Technicians, ensuring adherence to safety standards and company policies.
- Direct job site management and support of the Supervisor(s) and the Technician(s) in various biohazard remediation projects.
- Responsible for shop operations, including but not limited to staffing, interviewing, onboarding, training, and scheduling.
- Facilitate community outreach to build brand awareness and establish strong local partnerships.
- Support Market Manager and Area Manager in daily operations and special projects as needed.
Requirements:
- Must be able to respond to dispatch office within one hour of receiving a call.
- Ability to lift up to 50lbs and handle physically demanding tasks.
- Occasional overnight travel, with accommodations provided by the company.
- Capable of handling a fast-paced and dynamic work environment.
Basic Qualifications:
- Must be 18 years of age or older.
- Must have a valid Driver's License and acceptable Motor Vehicle Record.
- Must reside locally and be able to respond to the shop within one hour of receiving a service call.
- Must have a minimum of 2 years of supervisory experience. Preferably in biohazard remediation, construction, demolition, restoration, or a related field.
About Aftermath:
With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company.
For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events.
We are an equal opportunity employer committed to diversity and inclusion in the workplace.
