Lead Technician Cellphone Repair

We are a dynamic and customer-centric company specializing in the repair and maintenance of cell phones, tablets, iPads, game consoles, and computers. Our mission is to provide top-notch service and repair solutions for a wide range of electronic devices, ensuring our customers enjoy seamless and efficient service experiences.

Position: Lead Technician for Cellphone RepairResponsibilities:

• Technical Expertise: Utilize your 7 years of experience to diagnose and repair a wide range of cellphone brands and models. This includes, but is not limited to, Apple, Samsung, Google, and other major manufacturers.
• Electronic Device Repair: Extend your repair skills to tablets, iPads, game consoles, and computers, ensuring a broad service offering to our customers.
• Micro Soldering: Expertise in micro soldering, including installing FPC connectors, swapping charging ports on iPads and other devices, and soldering, retouching, or swapping small components like filters, capacitors, diodes, and other small board components.
• iOS Restores and Software Troubleshooting: Perform iOS restores and troubleshoot software issues on both iOS and Android devices. Provide effective solutions for common and complex software problems, ensuring devices are fully functional.
• Computer Troubleshooting: Diagnose and repair hardware and software issues on computers, ensuring all systems are running smoothly and efficiently.
• Quality Control: Ensure all repairs meet our high standards of quality and reliability. Perform thorough testing of devices post-repair to guarantee optimal functionality.
• Customer Service: Interact with customers to understand their needs and provide clear explanations of the repair process and outcomes. Maintain a friendly and professional demeanor to enhance the customer experience.
• Organizational Skills: Maintain an organized workspace, manage repair schedules, and ensure timely completion of repair jobs. Keep accurate records of repairs, parts used, and customer interactions.
• Team Leadership: Lead and mentor junior technicians, providing guidance and support to help them develop their skills. Foster a collaborative and positive work environment.
• Work Ethics: Demonstrate strong work ethics by being punctual, reliable, and dedicated to delivering high-quality work consistently.
• Problem Solving: Utilize your extensive experience to troubleshoot and resolve complex repair issues efficiently.
• Inventory Management: Oversee inventory levels, ensuring that necessary parts and tools are available for repairs. Coordinate with the supply chain team to replenish stock as needed.
• Continuous Improvement: Stay updated with the latest advancements in electronic repair technologies and techniques. Attend training sessions and workshops to enhance your skill set.
• Accessory Installation: Install electronic accessories, including screen protectors such as tempered glass, polymer, or plastic screen protectors, ensuring a perfect fit and bubble-free application.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift

Supplemental Pay:

• Overtime pay

Experience:

• cellphone and tablet repair: 5 years (Required)

Language:

• Spanish (Required)
• English (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• El Paso, TX 79907 (Required)

Work Location: In person

Salary : $15 - $18