What are the responsibilities and job description for the Inside Sales Coordinator position at Ag Growth International, Inc.?
Position Title : Inside Sales Coordinator
Compensation : $70,000-100,000 USD annual
Department : Sales Execution
Location : Naperville, IL, USA
About AGI
AGI is a global food-based infrastructure company publicly traded in Canada. With over 4,200 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.
The Opportunity
This role plays a critical role within the Sales Execution team, ensuring the successful delivery of commercial sales and project commitments to customers across North America. This position oversees the quote-to-order process for both large project teams and Contractor / Dealer orders. The PQC works closely with multiple departments, including Customer Experience, Project Management, Outside Sales, Product Quoters, and Application Engineering, to ensure quote accuracy and timely turnaround. By collaborating with the Outside Sales team, the PQC balances customer requirements with commercial business objectives, maintaining a steadfast commitment to delivering world-class customer service and support throughout the quote-to-fulfillment cycle.
Candidates possessing experience in technical sales development, project quoting / estimating / coordination, inside sales management and account management are encouraged to apply.
The Team
The role will report to the Inside Sales Manager. This role will interface with the Project Managers, Outside Sales, Product Quoters and Application Engineering group to ensure quote accuracy and timely quote turnaround, working closely with the Outside sales team to balance customer and commercial business requirements with the focus on continuing to provide world class customer service and customer support throughout the quote to fulfillment process.
Responsibilities
- Develop a deep understanding of customer perspectives, identifying their needs and wants to transform them into larger, more impactful accounts.
- Establish and nurture strong, lasting relationships with all levels within customer organizations.
- Identify strategic opportunities, including sales growth potential, product diversification, and increased share of wallet with AGI.
- Review and analyze customer quote requirements to prepare equipment quotations that align with defined customer specifications.
- Oversee and manage projects from Request for Quote (RFQ) through on-site delivery, ensuring alignment with timelines and objectives.
- Guide customers through every aspect of the buying process, addressing concerns and navigating internal processes while delivering exceptional customer service.
- Communicate effectively and ensure projects progress smoothly through all stages of execution.
- Analyze, manage, communicate, and mitigate risks throughout the quote-to-delivery lifecycle.
- Review quotes and projects in detail to schedule deliverables, estimate costs, and ensure alignment with customer needs.
- Validate that AGI equipment quotes meet or exceed customer performance requirements.
- Support the outside sales team with key account growth initiatives and strategic planning.
- Audit and validate customer quotes / projects to ensure accuracy and compliance with target margin expectations.
- Collaborate directly with dealers and cross-functional AGI teams to execute Sales Execution (SE) organization activities.
- Apply knowledge of AGI product lines to effectively communicate and address detailed RFQ requirements.
- Partner with the SE team, Application Engineering, and product experts to address product application concerns, delivering solutions that exceed customer expectations.
- Assist system designers in creating project process flow diagrams, layout drawings, and equipment lists for quotations.
- Coordinate with internal functions to ensure seamless order fulfillment and project delivery.
- Contribute to AGI internal business development initiatives and process improvement projects.
- Maintain organized project files, task boards, and SharePoint sites for effective workflow and collaboration.
- Perform additional duties as assigned.
Qualifications
Why AGI?
We're leading the way in global food supply chain solutions and here's how :
We're the leading global expert in providing farmers, processors and commercial customers with the right equipment and customized engineering solutions to produce, protect and deliver the world's grain, fertilizer, seed, feed and food supplies. Dedicated to safety, innovation and customization, AGI offers one of the largest catalogs of equipment and full-service planning and engineering services for the storage, blending, mixing, conveying, conditioning, and processing of agricultural products worldwide. Supported by an extensive in-country sales and service team, AGI provides a global distribution network and state-of-the-art manufacturing facilities in Canada, the United States, Brazil, India, France, and Italy.
Our Culture
Safety and teamwork are the cornerstones of our global culture. In all aspects of our business, diverse and inclusive teams work together to deliver quality products, solutions, and services for our customers around the world.
Benefits offered
With AGI, you're choosing an employer dedicated to strengthening and securing the global food supply chain.
AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.
Salary : $70,000 - $100,000
