What are the responsibilities and job description for the Key Holder position at AG Jeans?
AG Jeans is seeking a Key Holder for its Houston retail store.
The Key Holder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Key Holder consistently focuses on being effective and efficient while supporting the brand.
This position will report to the Store Manager.
Responsibilities :
Sales & Profitability :
- Continually drive sales performance at store, by meeting or exceeding topline sales goals
- Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
- Seek efficient and controllable operational expenses (shipping, supplies, etc.)
- Support management with ongoing tasks such as : training, developing, coaching, mediating and motivating team members
- Ensure all company policies and procedures are adhered to including loss prevention measures
- Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture / equipment
- Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
- Support the operations team as necessary
- Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
- Maintain impeccable visual standards for all product in store, both on the sales floor and back of house
- Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
- Support and grow the clienteling program to meet or exceed company objectives
- Partner with peer stores and next level management to achieve company objectives
- Responsibilities may change as deemed necessary in order to support brand initiatives
- A genuine interest in the fashion industry
- Knowledge of retail POS systems
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Sound understating of retail math and retail specific key performance indicators
- Excellent communication skills
- Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
- College education preferred
- Some lifting required (up to approximately 25lbs)
- Ability to climb ladders
- Ability to work daytime, evenings and weekends
- Travel (approximately 10%)
Human Resources :
Operations :
Visuals :
Customer Service :
Additional Responsibilities :
Requirements :
