QA Specialist

SUMMARY

The Quality Assurance (QA) Specialist ensures quality compliance by managing quality assurance paperwork, SQF program requirements, grading samples, and making cleaner adjustments to maintain product standards. They also coordinate truck dispatching, in/out paperwork, and logistics to support efficient transportation. Additionally, this role assists with office administration and accounting tasks as assigned, ensuring accurate records.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Includes the following and other duties may be assigned.)

Responsible for:

• Complete and maintain QA paperwork to ensure compliance with company policies and industry regulations.
• Manage and oversee the SQF (Safe Quality Food) program, ensuring compliance with food safety and quality standards.
• Perform grading of product samples to assess quality, consistency, and adherence to standards. Make necessary cleaner adjustments to optimize product quality and reduce defects.
• Process and organize incoming and outgoing paperwork, including bills of lading, inspection reports, and compliance documentation.
• Schedule and dispatch trucks for incoming and outgoing shipments, ensuring timely and efficient transportation.

• Provide exceptional customer service and support, both in person and over the phone.
• Operate the grain scale for inbound and outbound shipments.
• Operate cleaning equipment in the office and processing plant as directed and needed in support of the cleaning operations.
• Utilize accounting software for various tasks and support the accounting/finance team as needed.
• Adherence to safety policies
• Promoting and adhering to the company Core Values of honesty, integrity & teamwork.
• Adhering to cooperative credit policy.
• Securing facilities and equipment when closing.
• Promptly and regularly report to work and work overtime hours as needed.
• Present a clean and professional appearance.
• Employee is required to perform all other duties as directed.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, demands and environments described below are representative of those an employee encounters while performing the essential functions of this job. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

EDUCATION and/or EXPERIENCE

This position requires a high school diploma; at least one year of office experience and/or training; or equivalent education and experience. Must have proficient computer skills and be willing to seek out and attend additional continuing education, seminars, classes or other job-related education requirements or opportunities.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and weights.

REASONING ABILITY

The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems with several concrete variables in standard situations. Must be able to think quickly and perform a mental assessment of workplace hazards, take appropriate precautions, and choose appropriate PPE as dictated by need, regulation and labeling.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, read, talk and/or hear. The employee is regularly required to sit. The employee is regularly required to stand; walk; handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee must understand and implement all related safety policies, procedures and programs for prevention and protection while performing job duties in various work environments. Employee is exposed to dirt, heat, and cold; and the noise level in the work environment is usually moderate.