What are the responsibilities and job description for the Service Writer Job at Ag-Pro in Perrysburg position at Ag-Pro?
Description
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Job Duties :
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager / Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and / or product improvement claims including the computation of charges, submission and follow-up
- And other duties as assigned
Job Requirements :
Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.
Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer
All positions require pre-employment screening.
Must be authorized to work in the United States.
AgProO
