What are the responsibilities and job description for the Front Desk Associate position at Agape Love From Above To Our Community?
Overview
The Front Desk Administrator will be the first point of contact for callers and visitors to AGAPE. The Front Desk Administrator will possess a positive and compassionate attitude. The individual will be friendly and welcoming, have strong communication skills, be well organized, and provide assistance to AGAPE staff as needed. The Front Desk Clerk will report to the Office Manager and Director of Operations
Responsibilities
- Answer multi-line phone and greet walk-in guests, assist them with general information and direct them to the appropriate staff member
- Retrieve voicemail messages and forward to the appropriate staff member at the beginning of each business day
- Provide and ensure clients fully complete Benevolence Applications (assistance requests) and make copies of required documentation.
- Maintain an organized filing system for client files.
- Assist with the in-take of donations, providing donors with in-kind and/or cash donation tax receipts. Accurately record information on donation forms including signing all forms
- Clean, organize and maintain the reception area, as needed. All items should be stored in the storage closet. No confidential information should ever be left on front desk in sight of general public
Requirements
- Ability to communicate effectively with a broad range of individuals and groups
- Experience working in a busy office setting
- Knowledge of basic filing practices
- Excellent listening skills with the ability to give and receive feedback
- Ability to handle multiple projects and prioritize work with high attention to detail
- Basic computer skills, including Microsoft Office proficiency
- Flexibility, discretion (confidentiality), and a positive attitude
- Continuous walking, standing and moving about
- Frequently lifts, carries or otherwise moves and positions objects weighing 5 to 20 lbs.
- Frequent communications, verbal and written
- Frequently bends, kneels and crouches
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $11.00 per hour
Expected hours: 25 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- No weekends
Experience:
- Office Skills: 1 year (Preferred)
Ability to Commute:
- Bloomsburg, PA 17815 (Required)
Work Location: In person
Salary : $11