What are the responsibilities and job description for the Senior Account Manager, Brand position at AGAR?
Senior Account Services Manager – Brand
Location: Cincinnati
AGAR is experiential. We create moments that touch the soul. AGAR has worked with some of the world’s leading brands including P&G, Kroger, Smartwater, Toyota, All Nippon Airways, Lexus, and more. AGAR is also co-creator of BLINK, the nation’s largest immersive art festival.
We’re looking for creators, makers, and doers - talented people who embrace the uncomfortable; who are constantly curious and open to the new; who are boldly resourceful; and who look to positively impact people and the communities we serve. Are you ready to redefine an industry? Apply to join our team.
POSITION DESCRIPTION/
AGAR is seeking a talented Sr. Account Services Manager with 6-8 years of experience in experiential marketing working with fortune 500 brands to lead day-to-day client relationships and serve as a key liaison between our team and our clients to build client advocacy and foster opportunities for organic growth. The candidate will lead key client relationships and support their business needs, including concepting and presenting experiential marketing ideas, oversight of projects starting from initial project briefing and KPI alignment through to comprehensive project management and successful implementation.
WHO WE NEED/
The Sr. Account Manager is the primary liaison between our clients and our various departments, so they will need to collaborate seamlessly with our internal teams to ultimately deliver for our clients. Key responsibilities include:
Client Advocacy: Builds strong relationships by understanding client needs, goals and expectations and meeting those through overall performance. The candidate is an effective storyteller, strategic thinker and communicator who is clear and thoughtful.
Organic Growth: The Candidate will bring forward strong account services skills as well as spot new opportunities that align with AGAR’s capabilities to develop and pitch organic growth opportunities.
Creative & Strategic Briefing: Provides the team with clear and accurate briefs to ensure alignment with client KPIs and expectations for desired outcomes/ROI. They must be passionate about exploring and understanding diverse perspectives that will help shape client narratives and customer experiences, will resonate with multiple audiences, and is built to be shared across the storytelling ecosystem.
Project Oversight & Collaboration: With AGAR’s fast-paced business growing and ever changing, the candidate must be a self-starter who thrives as part of a collaborative team, is able to prioritize multiple projects and nimbly and efficiently manages deadlines.
Problem Solving & Adaptability: Pivots and provides solutions to evolving client needs in a timely manner. Makes informed decisions based on client needs, our capabilities and industry knowledge.
DESIRED SKILLS & EXPERIENCE/
- BS/BA in related field plus 6-8 years relevant experience in experiential marketing and communications
- Self-starter who can independently identify and utilize diverse resources to meet deadlines and expectations
- Agile and calm under pressure
- Strong attention to detail and highly organized
- Excellent communication and listening skills
- Able to multi-task, prioritize, adapt and plan effectively in a dynamic, creative a fast-paced environment
- Creative thinker with a critical, solution-first mindset
- Experienced in project management software systems, Microsoft Office, GSuite, and Mac products.
BENEFITS & INCENTIVES/
- Strong leadership with a focus on entrepreneurial thinking, training, and mentoring to help the team grow professionally and personally to help team members reach their goals and become their best
- A career working with future-forward, creative teams and client accounts that include startups and global giants
- A motivated, passionate, smart, fun, and creative company culture
- Benefits package
ABOUT AGAR/
AGAR is an experiential company founded on the premise that in today’s world the value of a human connection inherently increases. Named after the red substance in a petri dish that grows culture, AGAR leverages brand experiences, environmental design, placemaking and public art to grow culture for consumers, clients, and the communities they serve. Our team of strategists, designers, and producers has delivered excellence end-to-end, from concept through activation, for more than 15 years. Learn more at www.theagar.com
