Receptionist

Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market.

The Job & the company

AGC Biologics is a global Contract Development and Manufacturing Organization (CDMO) within biotech. We work with the development of biopharmaceutical production processes and the GMP production of biopharmaceutical proteins. The Reception, Security & Service Team is looking for a new colleague to join our Copenhagen site in Søborg. We have about 1,400 employees, distributed across 5 buildings.
 

In Facility Management, we care for the day of our colleagues and visitors. As one team, we are fully committed to delivering high-level services to the rest of the organization. Your most important task will be to handle daily reception and security management operations while delivering high-quality services and professional experiences to both visitors and employees alike.
 

You will join a team of 6 highly dedicated colleagues in the most front-line department of the company. We maintain and oversee proper access and admission control for visitors and employees, while taking care of a large part of the house's practical tasks, including meeting bookings, catering services, events, etc. That is why it is important to always have a positive and solution-oriented mindset for both small and large assignments.
 

Some of the job tasks will include:

• Reception and front desk services: welcoming and registering visitors, providing general information, email handling, and onsite assistance
• Security control: issuing badges, maintaining registration logs, access cards, and managing access control for employees, visitors, and external workers
• Updating and maintaining employee databases and the admission control system
• Meeting and visit management: booking, coordination, and execution of internal/external meetings, catering orders, customer visits, audits, events
• Office supply orders, mail handling, and transportation assistance
 

To succeed in the role, you have:

• A professional and welcoming manner
• Excellent customer service skills
• Strong communication skills, especially active listening
• Comfort with change management and continuous improvement
• The ability to collaborate with a diverse team within a multicultural environment
• A proactive problem-solver mindset, not afraid to take ownership of tasks and execute them
• The ability to thrive in a dynamic working day, maintaining a high service level (and a smile) even during busy periods
• Attention to detail with the ability to prioritize and meet deadlines
• A proactive and reliable nature
• Alignment with our core values: Knowledge, Ingenuity, Trust, Accountability, Quality, and Teamwork
 

Expected professional qualifications:

• It would be beneficial if you have experience in a similar position in the office or hotel industry
• A related education in administration, reception, hospitality, or clerical work will be an advantage
• A combination of education and work experience has given you a good understanding of the requirements in a multinational, dynamic, and flexible work environment
• Strong IT skills and good experience with MS Office and other technology tools relevant to the role
• The ability to easily familiarize yourself with new systems, processes, and workflows
• Fluency in both English and Danish, with the ability to communicate professionally
 

If you would like to know more about the position, please do not hesitate to contact Neda Petrova, Reception, Security & Services Team Lead, at 45 2294 2945.
 

Please note that the screening process for applications will start in week 12.
 

Only applications submitted via our online career page will be considered.
Looking forward to hearing from you! Good luck!

Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe. 

AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com.  Want to keep posted about our growth and learn more about our company? Follow us on LinkedIn and give us a quick Like on Facebook!

AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.