What are the responsibilities and job description for the Program Manager position at Ageatia Global Solutions?
Job Title: Program Manager
Duration: 12 months
Location: Baltimore, MD-21224(Fully Remote)
Purpose
Job Description:
Duration: 12 months
Location: Baltimore, MD-21224(Fully Remote)
Purpose
Job Description:
- Manages end-to-end oversight of business initiatives. Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, customer satisfaction, and organizational metrics and performance.
- 30% Manages complex program(s) or strategic initiatives that span organizational boundaries, and have a significant legal and/or financial impact to Client Business. Identifies process improvement opportunities and takes action to implement enhancements to maximize outcomes and growth.
- 25% Coordinates with internal and external stakeholders to launch, maintain, and enhance complex program(s). Provides direction and motivation to project teams in a matrixed environment. Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors.
- 25% Measures, evaluates and reports on program(s) performance related to ROI, customer satisfaction, and other organizational metrics. Effectively forecasts and manages people, process and technology related resources to ensure successful achievement of corporate goals.
- 20% Guides stakeholders and leadership through key decisions and communicates and coordinates activities internally and across network of partners.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
- accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education Level: Bachelor's Degree
- Education Details: Business Management or related field
- Experience: 8 years project management or program management experience
- In Lieu of Education
- In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
- Master's Degree
- Project Management Professional Certification (PMP)
- Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions. , Expert
- Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals. , Expert
- Ability to translate business needs as it relates to technology, systems, and vendor platforms, Expert
- Ability to identify and shepherd strategic opportunities that have a significant impact on the organization., Advanced
- Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite., Advanced
- Knowledge and discipline of Process Improvement, Advanced
