What are the responsibilities and job description for the Customer Service Professional position at Agency Insurance Company of Maryland (AIC)?
As a Customer Service Representative at Agency Insurance Company of Maryland (AIC), you will be responsible for servicing our agent partners and policyholders.
Key Functions:
- Respond to incoming calls from customers and agents.
- Provide accurate information on policies, billing, coverages, and cancellations.
- Collaborate with teams to ensure seamless service delivery across all states and products.
Essential Skills:
- Mathematical proficiency and analytical thinking.
- Effective communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities.
- Flexibility to adapt to changing situations and requirements.
