What are the responsibilities and job description for the Hybrid Auto Property Damage Adjuster position at Agency Insurance Company of Maryland (AIC)?
Hybrid/Remote Property Damage Adjuster
We are seeking a Hybrid/Remote Property Adjuster to work from our home office in Hanover, MD
or remotely from a home office. This role involves property damage estimating and first-party
claims handling. If fieldwork is required, a company vehicle will be provided.
Responsibilities
• Deliver exceptional customer service to policyholders.
• Prepare virtual repair estimates based on customer and vendor-provided photos.
• Determine total loss evaluations when applicable.
• Negotiate supplements with body shops in a timely manner.
• Review policy coverage and limits to ensure claim validity.
• Analyze the facts of loss to establish liability.
• Make payment determinations based on company guidelines.
• Maintain comprehensive claim documentation according to company standards.
Qualifications
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Attention to detail with a focus on accuracy.
• Auto damage estimating experience, including CCC One appraisal software proficiency.
• Claims file handling experience in an adjusting role.
• 1st party collision and comprehensive claims handling experience is preferred.
• Ability to work independently while adhering to company policies.
• A Pennsylvania adjuster license is required or must be obtained within the first 30 days of
employment. The company will cover the cost of training and licensing.
• Bilingual skills are a plus.
Salary : $70,000 - $80,000
