What are the responsibilities and job description for the Transition Program and Housing Coordinator position at Agency on Aging of South Central Connecticut?
Transitional Program & Housing Coordinator
Location: North Haven, CT
Schedule: Monday–Friday, 8:30 AM – 4:30 PM
Organization: Agency on Aging of South-Central Connecticut (AOASCC)
For over 45 years, the Agency on Aging of South-Central Connecticut (AOASCC) has empowered older adults, individuals with disabilities, and caregivers to remain independent and engaged within their communities. We offer a wide array of programs including care management, social services, benefits assistance, volunteer opportunities, and advocacy. As our organization continues to grow, we are seeking passionate professionals ready to make a meaningful impact.
Join our dynamic team as a Transitional Program or Housing Coordinator and be part of our mission to support aging in place and promote housing stability.
About the Role:
The Transitional Program and the Housing Coordinator each play a vital role in supporting individuals with disabilities and older adults as they transition from institutional settings back into the community—or work to remain safely in their homes. You will serve as a key liaison between clients, care managers, and community partners, helping to ensure coordinated services, safe housing options, and long-term stability for those at risk.
This is more than a job—it’s an opportunity to create lasting change in people’s lives.
Work Environment: In the Office and in the Field
This role includes a balance of in-office responsibilities and fieldwork. You will travel throughout the South-Central Connecticut region, working in a variety of settings including nursing homes, rehabilitation centers, and individual client homes. As part of the transition process, you'll meet clients where they are—literally and figuratively—to assess their needs, coordinate services, and ensure a smooth return or continuation of community living.
Key Responsibilities:
- Coordinate transitional and housing services for clients re-entering the community from hospitals, nursing homes, or other institutions
- Support Care Managers with service planning, resource identification, and follow-up care
- Register and track service referrals, coordinate volunteer assignments where applicable
- Conduct follow-up surveys to assess client satisfaction and program effectiveness
- Monitor compliance with program requirements and assist with reporting
- Collaborate with community partners to identify safe, affordable housing options
- Assist in planning and administering related transitional and housing support programs
- Maintain accurate records and documentation to ensure timely and appropriate service delivery
Qualifications:
- Bachelor’s degree in Social Work, Gerontology, Human Services, Public Health, or a related field
- Experience working with older adults, individuals with disabilities, and/or caregivers
- Familiarity with housing resources, Medicaid/Medicare, and community-based services is a plus
- Excellent organizational, communication, and problem-solving skills
- Ability to work independently while collaborating as part of a larger care team
- Comfortable working in diverse environments, including nursing facilities and private homes
What We Offer:
- Comprehensive Benefits Package: Medical, dental, and vision insurance
- Retirement Plan: 403(b) with employer match after 6 months
- Time Off: Generous paid time off and 12 paid holidays (plus a floating holiday after 1 year)
- Other Perks: Company-paid life insurance and disability, Employee Assistance Program (EAP), direct deposit, staff training and development
- Work-Life Balance: Monday–Friday daytime schedule with no evenings or weekends
Compensation details: 23-23 Hourly Wage
