What are the responsibilities and job description for the Universal Assessor Care Manager position at Agency on Aging of South Central CT?
The Agency on Aging of South Central Connecticut (AOASCC) is an independent non-profit organization committed to supporting older adults, individuals with disabilities, and caregivers in the greater New Haven and lower Valley regions. Our mission is to champion and empower older adults and individuals with disabilities to remain independent and actively engaged within their communities. We pride ourselves on being a professional and agile team.
As a Care Manager within the Community First Choice (CFC) Program, you will directly impact the lives of older adults and individuals with disabilities by coordinating the necessary services and support to help them maintain independence in their homes and communities—preventing unnecessary hospitalizations or institutional placements. This role requires someone passionate about healthcare, experienced in community resources, and capable of working autonomously.
We are seeking detail-oriented, team-driven professionals who approach each case with a fresh perspective. A successful candidate will demonstrate excellent clinical, interpersonal, and organizational skills while working with community resources and adhering to the documentation requirements of state-funded programs.
Key Responsibilities:
- Conduct assessments as referred by DSS or other contracted entities to assist consumers in completing the CFC Universal Assessment or PCA Waiver Assessments.
- Educate consumers on the services and supports available based on assessment outcomes, including the self-directed model of community living.
- Collaborate with the consumer, their representative, and other healthcare providers to gather necessary information for completing assessments.
- Coordinate home visits to consumers and ensure timely submission of all required work.
- Develop individualized service plans in partnership with the consumer.
- Provide education on community resources and the self-directed care model.
- Ensure all required documentation is submitted within mandated timelines to DSS or the contracted entity.
- Maintain comprehensive records of all consumer-related activities in accordance with documentation standards.
- Actively participate in program committees as assigned.
Qualifications:
- Bachelor’s degree in Human Services or a related field is required.
- Experience with community resources and documentation requirements for state-funded programs is preferred.
- Strong interpersonal and communication skills.
- Ability to work both independently and as part of a team.
Our Work Environment:
- Monday to Friday work schedule
- Modern office setting
- On-the-job training provided
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Retirement plan
- Health savings account
- Employee assistance program
To learn more about AOASCC's mission and vision, visit our website at https://www.aoascc.org/.