Care Manager

AgeSpan

Formerly Elder Services of the Merrimack Valley/North Shore

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At AgeSpan, you'll find a work environment that combines:

• A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
• A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical, dental)
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• Mileage reimbursement
• Free parking
• Employee Referral Bonuses
• Employee Assistance Program
• Tuition Remission Program
• Agency subsidized gym membership (on-site in Lawrence)
• Commitment to promoting within

Position Responsibilities: Care Managers are responsible for the ongoing management of a caseload of State Home Care consumers including conducting in-home assessments to assist them to obtain services and programs which will enhance their quality of life and allow them to live as independently as possible with dignity and respect.

Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)

Maintenance of an ongoing caseload including:

• Ongoing assessment of older adults' physical, social, emotional and environmental status to determine eligibility and evaluate their home care service needs.
• Development and implementation of a service plan to address those needs by making referrals to contracted service providers and other community agencies.
• Reassessment and monitoring of consumer's eligibility, needs, and service plan on an ongoing basis through telephone calls, home visits, and case conferences.
• Arrangement for crisis intervention services when necessary.
• Provision of information and referral and assistance for consumers in securing benefits and services when consumers or their informal supports are unable to do so.
• Collaboration with other agency departments to address consumer needs, including conducting joint home visits with other agency staff when necessary.
• Collaboration with outside agencies as needed including attending discharge meetings and meetings with vendor staff and coordinating with staff from other agencies to resolve issues affecting consumers.
• Completion and maintenance of up-to-date documentation and data entry, including case files and statistical records as required by the agency and Executive Office of Elder Affairs.
• Coverage of peer caseloads as needed during times of low staffing due to vacancies, leaves and vacations.
• Compliance with regulations governing Home Care Corporations as set forth by the Executive Office of Elder Affairs.
• Other duties as assigned.

Participation in Staff Development Programs:

• Participate in peer and zone meetings and supervision.
• Attend and participate in Home Care and general staff meetings as scheduled.
• Participate in in-service training, courses and workshops to maintain professional expertise and develop additional skills.
• Assist in the orientation and training of new staff members as needed.

Qualifications: Bachelors degree in social work, human services or a related field required. Associates degree with significant relevant work experience may be substituted for a portion of degree. Experience working with elders strongly preferred. Strong written, verbal and computer skills required. Valid Driver's License and reliable transportation required as field work is an essential component of the position.

Hours: 37.5 per week

AA/EOE

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.