Geriatric Support Services Coordinator

AgeSpan

Formerly Elder Services of the Merrimack Valley/North Shore

Join AgeSpan as a Geriatric Support Services Coordinator and be the driving force behind enhancing the lives of older adults in our community. You'll have the unique opportunity to advocate for clients, helping them navigate their challenges with empathy and problem-solving skills. This role lets you collaborate with a dedicated team while offering the flexibility of a hybrid schedule, allowing you to balance your professional and personal life seamlessly. As a forward-thinking organization, we believe in fostering growth and creativity, making each day exciting and fulfilling.

You will be given great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off (20 Vacation Days, 12 Sick Days, and 12 Paid Holidays), and 403(b) retirement. If you're passionate about making a difference and working in a fun, customer-focused culture, this opportunity is perfect for you. Embrace the chance to positively impact lives and create lasting change.

Let us introduce ourselves

Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

Are you excited about this Geriatric Support Services Coordinator job?

As a Geriatric Support Services Coordinator at AgeSpan, you will play a vital role in enhancing the quality of life for older adults enrolled in Senior Care Organizations (SCO). Your primary responsibilities will include conducting comprehensive health and functional in-home assessments to identify the needs of our elderly clients. You will utilize your expertise to develop and monitor personalized service plans aimed at promoting their overall health and independence.

Collaborating with an interdisciplinary team, you will ensure effective coordination and seamless delivery of care within the comfort of the client's home. Your contributions will directly impact the well-being of seniors, making this a rewarding opportunity for those passionate about serving the aging population.

Essential Functions of the Geriatric Support Services Coordinator (core duties or tasks that are fundamental and not marginal to the performance of the job) are:

• Conducts initial and ongoing assessments on new members/enrollees and completes the required assessment tools and computer data entry.
• Conduct field visits to assess an older adult's physical, social, emotional and environmental status to determine their eligibility and needs in their homes in accordance with contract compliance.
• Collaborates with the SCO RNCM to develop community care plans.
• Supports and advocates for person centered planning.
• Arranges, coordinates and authorizes the provision of appropriate non-medical services.
• Finds resources and services in the community that support members independence and wellness.
• Monitors the outcomes of the developed community care plan.
• Acts as a liaison between the SCO and many ASAP disciplines.
• Participates in the organization and promotion of health-related programs and activities.
• Attends Primary Care Team meetings and Member Discharge Meetings as required.
• Participates in Team meetings, Managed Care Clinical Meeting, Managed Care Staff Meetings, and activities as a team member.
• Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
• Other duties as assigned by Managed Care Program Manager.

Requirements for this Geriatric Support Services Coordinator job

To excel as a Geriatric Support Services Coordinator at AgeSpan, you will need a diverse skill set that combines clinical knowledge with strong interpersonal abilities. Excellent communication skills are essential for effectively engaging with elderly clients, their families, and interdisciplinary team members to facilitate a supportive environment. Critical thinking and problem-solving skills will empower you to assess client needs accurately and develop tailored service plans. Additionally, an empathetic nature is crucial, as you'll be advocating for vulnerable individuals while addressing their unique challenges.

A commitment to integrity and customer-centricity will ensure that you advocate effectively for clients, making a meaningful difference in their lives.

BA/BS in social work, human services or related field plus experience with Elders in a Health Care setting strongly preferred. Associates Degree with significant relevant work experience may be substituted for a portion of degree. Strong written, verbal, and computer skills necessary to work successfully in an interdisciplinary team required. Must have valid Driver's License and reliable transportation. Bilingual in Spanish or Khmer required.

Your next step

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

HOURS: 37.5 per week

AA/EOE

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.