What are the responsibilities and job description for the Receptionist position at Agfinity?
Agfinity is the largest agricultural Cooperative in Colorado based in the heart of the Front Range. As a cooperative we are distinguished from our competitors by our excellence in customer service and our people, which we consider our greatest asset. Every dollar that is spent with the Cooperative doesn’t just go towards a product, it goes back to the community where you live and comes back to you as patronage and equity. Every day our approach is to serve others and find a world of solutions beneficial to our members, customers and our company.
We invite you to learn more about Agfinity, our products, services and the cooperative difference.
Position Summary:
Receives and routes incoming calls, greets visitors, and provides general information and assistance to the public. Receives incoming mail and routes assists in preparation and distribution of company materials; performs routine office support functions.
Essential Functions:
- Receives and screens all incoming calls & routes calls to the appropriate personnel. Greets and welcomes visitors courteously and promptly. Provides general information & guidance to callers & visitors.
- Prepares and disburses mail. This includes putting the mail into the envelopes and providing the checks to the outsourced mail provider.
- Provides clerical support (scanning, word processing, faxing, copying, data entry, mailings) to administrative staff.
- Orders office supplies, calls for service on business equipment and communicates with other facility-related vendors as directed.
Other Duties:
- Assist Customer Service with other duties as requested.
- Other duties as necessary.
Education:
- High school Diploma
Experience:
- Minimum 1-3 years of receptionist, clerical or administrative support position in an office environment is required or a combination of related education and training.
- Previous experience using multi-line telephone system.
Skills:
- Excellent telephone and customer service skills
- Basic skills in Microsoft Office applications including Outlook, Word, Excel.
- Excellent verbal and written communication skills
- Attention to Detail: Accuracy in tasks such as data entry, scheduling, and message tasking.
- Problem Solving: Ability to handle unexpected situations and find solutions quickly
- Interpersonal Skills: Ability to work well with others and build positive relationships within the cooperative.
Agfinity has a competitive benefits package including Health, Dental, Vision, Pension Retirement Plan, 401(k) Match Plan, Paid Time Off, Clothing Allowance and Life and Disability coverage for those who may qualify.
Agfinity is looking for values of honesty integrity, lifelong learning, and working hard and working smart and being kind and courteous. If you are committed to these values send us your resume now and become part of The Cooperative Difference!
This position does require a pre-hire, post-offer criminal background check, and a drug screen.
We are an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
