What are the responsibilities and job description for the IT Service Management (ITSM) Intern position at AgFirst?
Job Description
IT Service Management (Hybrid - Columbia, SC)
AgFirst Farm Credit Bank, a growing agriculture lender with over $45 billion in assets, has an exciting opportunity for an IT Service Management (ITSM) Intern . The position will be located in Columbia, SC. The internship at the Bank is designed to partner with students by stimulating learning through real projects that impact the business. If you want to elevate your career, consider an opportunity with us!
As an ITSM Intern , you will be expected to :
- Manage Incidents and Problems : Utilize the ServiceNow platform to handle assigned incidents and problems.
- Investigate Production Incidents : Gather and document essential details to thoroughly investigate incidents occurring in AgFirst's Production environment.
- Contribute to Automation Testing : Play a key role in creating automated test scripts and establishing testing guidelines for the Incident and Problem Management team.
- Develop Dashboards and Reports : Create ServiceNow dashboards and reports to present defined metrics to stakeholders.
What you'll need
Preferred Qualifications
About Us
AgFirst Farm Credit Bank provides financing, as well as technology and other value-added services, to association partners so they can lend to rural residents and agricultural operations of all sizes. We take pride in investing in our employees, our partners and our community.
Find out more on AgFirst.com, and follow us on LinkedIn!
