What are the responsibilities and job description for the Retail Associate position at AGI Fresno?
Are you passionate about helping customers bring their home improvement visions to life? Do you thrive in a dynamic retail environment where your sales skills and product expertise can shine? We’re seeking an enthusiastic, results-driven individual to join our team as a Home Improvement Retail Associate! We partner with leading home improvement clients to provide in-person sales and consultations in retail stores. Our mission is to help our clients generate profit by delivering exceptional service and tailored solutions to customers seeking the best products for their home projects.
As a Home Improvement Retail Associate, you will not only assist customers in selecting the right products for their projects but also have the opportunity to grow and advance your career. We’re dedicated to developing our team members, offering comprehensive training and clear pathways for career progression. Join us and be part of a company that values your growth while helping renowned home improvement brands succeed!
Retail Associate Responsibilities:
- Proactively engage with store customers to assess their specific home improvement needs, offering tailored product and service recommendations to align with their unique project requirements
- Deliver customized in-store consultations, guiding customers through product selections, material choices, and tool recommendations to ensure the successful execution of their home renovation goals
- Capitalize on upselling and cross-selling opportunities by presenting complementary products and services that enhance project outcomes, while maximizing sales potential
- Present and demonstrate home improvement products and tools with clarity and enthusiasm, emphasizing key features and benefits to inspire confidence and drive sales
- Analyze and report on daily sales performance, including detailed insights on product feedback and customer trends, to help clients optimize their in-store strategies
- Attend Home Improvement Retail Associate training seminars to stay current with the latest product innovations, industry trends, and advanced sales techniques, ensuring a competitive edge in the marketplace
Retail Associate Requirements:
- High School Diploma or equivalent
- Proven experience in retail or in-person sales, customer service, customer support or any customer-facing role
- Strong interpersonal and communication skills to effectively engage with customers, understand their needs, and provide exceptional service
- Ability to conduct in-depth consultations and recommend products or services that align with customer needs, driving both customer satisfaction and sales
- Eagerness to work alongside retail staff and team members, fostering a cooperative environment that ensures a smooth and seamless customer experience
- A driven, goal-focused mindset with the proven ability to meet or exceed sales targets in a fast-paced retail environment
Salary : $47,000 - $57,000
