What are the responsibilities and job description for the Computer Systems Analyst position at AGI?
Job Details
- Evaluate existing systems to identify inefficiencies, performance issues, and opportunities for improvement.
- Analyze software applications and tools to ensure they meet the needs of the business.
- Collaborate with stakeholders, including business units, project managers, and developers, to understand business requirements.
- Conduct interviews, surveys, and observations to gather information and assess business needs.
- Develop and propose technology solutions that align with organizational goals.
- Design system structures, workflows, and processes to improve business operations and efficiency.
- Plan and conduct testing of new systems or updates to ensure they meet specifications and function as expected.
- Identify bugs or issues and collaborate with developers to resolve them.
- Document technical specifications, system designs, and procedures.
- Write user manuals or training materials for staff on how to use new systems or software.
- Coordinate the implementation of new systems, software, or updates.
- Provide support during and after the implementation phase to troubleshoot issues and ensure smooth operation.
- Offer training and support to end-users to help them utilize systems and software effectively.
- Provide ongoing technical support to resolve user issues and improve system performance.
- Participate in, and manage IT projects, ensuring that they are delivered on time, within scope, and on budget.
- Work with cross-functional teams to manage project timelines and deliverables.
- Recommend upgrades or changes to systems to keep up with technological advancements and business needs.
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