What are the responsibilities and job description for the Case Manager-ECBO position at AGIF - NATIONAL VETERANS OUTREACH PROGRAM?
About The Company
American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.
Summary
Case Manager for the Employer and Community-Based Organization Partnerships Initiative Program is responsible for “outreaching” for eligible homeless and unemployed Texas residents (clients) in need of services including support services,’ benefits information and assistance, emergency shelter or other housing referrals, minimize the client’s dependence on public welfare, job training, and job placement and follow-up services. Case Managers will have specific and measurable goals to meet in serving these clients including number of enrollments, placements per month, support services, training requirements for the client, job preparation assistance, and coordination and contact with other community resource centers. The Case Manager must always coordinate their work efforts with other members and/or other programs of the organization, to assure non-duplication of services, provide maximum opportunity and benefits to the client, and at all times support the integrity and good name of the organization. Case Managers are expected to be sensitive to the needs of these homeless and unemployed individuals and must always treat the clients with respect and professional care. Case Managers will be responsible for maintaining detailed descriptive case notes on every client, complete and submit required reports on a timely basis, and perform other program tasks as assigned by their supervisors.
Job Requirements
Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management.
WORK ENVIRONMENT
While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work. Employee will be required to recruit clients in traditional work environments such as job fairs and while networking at community events, as well as recruiting homeless clients where they may reside such as shelter homes, streets, and encampments.
Benefits
It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It’s also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.
Summary
Case Manager for the Employer and Community-Based Organization Partnerships Initiative Program is responsible for “outreaching” for eligible homeless and unemployed Texas residents (clients) in need of services including support services,’ benefits information and assistance, emergency shelter or other housing referrals, minimize the client’s dependence on public welfare, job training, and job placement and follow-up services. Case Managers will have specific and measurable goals to meet in serving these clients including number of enrollments, placements per month, support services, training requirements for the client, job preparation assistance, and coordination and contact with other community resource centers. The Case Manager must always coordinate their work efforts with other members and/or other programs of the organization, to assure non-duplication of services, provide maximum opportunity and benefits to the client, and at all times support the integrity and good name of the organization. Case Managers are expected to be sensitive to the needs of these homeless and unemployed individuals and must always treat the clients with respect and professional care. Case Managers will be responsible for maintaining detailed descriptive case notes on every client, complete and submit required reports on a timely basis, and perform other program tasks as assigned by their supervisors.
Job Requirements
- Must have a bachelor’s degree from an accredited college or university and at least (3) years’ experience in a responsible position interacting with low-income persons or families, veterans, specifically performing as a case manager in job counseling, employment, job training, job development, employment services or related field preferred or a minimum of an Associate’s Degree from an accredited college with a minimum of (5) years’ significant experience in related work experience.
- Must be knowledgeable of computers and various software programs including Microsoft Word, Excel, Access, Power Point, or other data base programs.
- Must have transportation and a valid Texas driver’s license. Must also provide proof of current vehicle liability insurance.
- Must pass a drug test and background record check.
- Typing
- Computer literate in using Word, Excel, Access, PowerPoint, and Outlook
- Good understanding of the multitude of problems faced by applicants.
- Professional and productive demeanor, as well as ensuring that actions are supportive of others.
- Must be able to effectively communicate verbally and in writing.
- Must be able to speak before groups when necessary
- Must be able to make independent decisions in coordination with service objectives.
Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management.
WORK ENVIRONMENT
While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work. Employee will be required to recruit clients in traditional work environments such as job fairs and while networking at community events, as well as recruiting homeless clients where they may reside such as shelter homes, streets, and encampments.
Benefits
- $500, company-provided, monthly allowance for:
- Dental insurance
- Health insurance
- Vision insurance
- Base 25K Life insurance (employer paid)
- Voluntary Life and AD&D insurance for employee (employee, spouse, and child (ren) (employee paid)
- Short term & Long-term disability insurance (employee paid)
- Supplemental insurance
- Retirement Program
- 6% Employer matching (after 1 year of employment; 100% vested)
- 12 hours (monthly) of PTO (after completed probationary period)
- 5% salary increase after completing probationary period
- Cell phone stipend (paid quarterly)
- 14 paid holidays
It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It’s also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
Salary : $41,911