What are the responsibilities and job description for the Intake Coordinator position at AGIF - NATIONAL VETERANS OUTREACH PROGRAM?
About The Role
The Intake Coordinator plays a crucial role in ensuring that new clients receive a seamless and welcoming introduction to our services. This position involves gathering essential information from clients, assessing their needs, and coordinating the necessary resources to facilitate their entry into our programs. The Intake Coordinator will work closely with various departments to ensure that all client information is accurately documented and communicated. By providing exceptional customer service and support, the Intake Coordinator helps to create a positive first impression and fosters long-term relationships with clients. Ultimately, this role is vital in enhancing the overall efficiency and effectiveness of our intake process.
Minimum Qualifications
The required skills for this position include strong communication abilities, which are essential for effectively interacting with clients and understanding their needs. Organizational skills are utilized daily to manage multiple client intakes and ensure that all documentation is processed accurately and efficiently. Attention to detail is critical when entering client information into the system, as it directly impacts the quality of service provided. Preferred skills, such as familiarity with client management software, enhance the Intake Coordinator's ability to streamline processes and improve overall efficiency. Additionally, experience in a healthcare or social services environment can provide valuable insights into best practices for client engagement and support.
Hours: 11:00pm to 7:00am
The Intake Coordinator plays a crucial role in ensuring that new clients receive a seamless and welcoming introduction to our services. This position involves gathering essential information from clients, assessing their needs, and coordinating the necessary resources to facilitate their entry into our programs. The Intake Coordinator will work closely with various departments to ensure that all client information is accurately documented and communicated. By providing exceptional customer service and support, the Intake Coordinator helps to create a positive first impression and fosters long-term relationships with clients. Ultimately, this role is vital in enhancing the overall efficiency and effectiveness of our intake process.
Minimum Qualifications
- High school diploma or equivalent.
- Proven experience in a customer service or administrative role.
- Strong organizational skills and attention to detail.
- Associate's degree in a related field.
- Experience in a healthcare or social services environment.
- Familiarity with client management software.
- Conduct initial assessments and interviews with clients to gather relevant information.
- Coordinate with internal teams to ensure timely processing of client intake forms and documentation.
- Maintain accurate and up-to-date records in the client management system.
- Provide clients with information about available services and resources.
- Follow up with clients to ensure their needs are being met and address any concerns.
The required skills for this position include strong communication abilities, which are essential for effectively interacting with clients and understanding their needs. Organizational skills are utilized daily to manage multiple client intakes and ensure that all documentation is processed accurately and efficiently. Attention to detail is critical when entering client information into the system, as it directly impacts the quality of service provided. Preferred skills, such as familiarity with client management software, enhance the Intake Coordinator's ability to streamline processes and improve overall efficiency. Additionally, experience in a healthcare or social services environment can provide valuable insights into best practices for client engagement and support.
Hours: 11:00pm to 7:00am
Salary : $16 - $16
