IT Operations Manager

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 652

Job Title: IT Manager

Location: Morgantown WVMorgantown, West Virginia26501

Clearance Level: Active DoD - Top Secret

SUMMARY A 24x7 Security Operations Center (SOC) program supporting the Federal Government provides continuous monitoring, threat detection, and incident response to protect critical systems and data. This program is essential to ensuring uninterrupted support for the mission and security of the customer. Our team focuses on enhancing the SOC’s security posture, implementing advanced analytics, and leveraging threat intelligence to anticipate and counter evolving cyber threats. This role involves close collaboration with stakeholders, prioritizing proactive defense measures, and responding swiftly to incidents, all in alignment with the highest standards of federal cybersecurity.

The IT Operations manager shall have decision-making authority to oversee, plan, and manage resources for the operation and maintenance of FISMA High systems and networks used by the customer. This includes supporting enterprise cybersecurity services for the customer's information systems, ensuring information assurance aligns with Department and Agency level IT security policies, and maintaining compliance with NIST 800-53 r5 high-impact security controls.

Job Duties And Responsibilities

• The IT Operations Manager’s responsibilities include:
• Defining security requirements by assessing business goals, researching security standards, conducting vulnerability and risk assessments, reviewing system architecture, identifying integration challenges, and estimating associated costs.
• Designing security systems by evaluating network and security technologies; establishing requirements for LANs, WANs, VPNs, routers, firewalls, and related devices; and creating public key infrastructures (PKIs) with certification authorities (CAs) and digital signatures, aligned with industry standards.
• Ensuring compliance by monitoring adherence to security standards, policies, and procedures and developing training programs.
• Maintaining information systems security by assessing the IT environment, identifying gaps, and implementing necessary improvements.
• Compiling security reports by analyzing and summarizing relevant data and trends.
  
  

Qualifications

Required Certifications

Education, Background, And Years Of Experience

• Bachelors
  
  

Required Skills

ADDITIONAL SKILLS & QUALIFICATIONS

• The IT Operations Manager shall possess and maintain one or more of the following technical certifications or equivalent:
• ISC2 Certified Information Systems Security Professional (CISSP)
• ISC2 Information Systems Security Architecture Professional (ISSAP) - highly desirable
• ISC2 Certified Cloud Security Professional (CCSP)
• ISACA Certified Information System Manager (CISM)
• ISACA Certified Information System Auditor (CISA)
• GIAC Security Leadership Certification (GSLC)
• EC-Council Certified Chief Information Security Officer (CCISO)
• Cisco Certified Architect (CCAr)
• Cisco Certified Design Expert (CCDE)
• Cisco Certified Internetwork Expert (CCIE) Security
• ITIL Master
• ITIL Strategic Leader (SL)
  
  

WORKING CONDITIONS

Environmental Conditions

• Contractor site with 10%-20% travel possible. Possible off-hours work to support incidents and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
  
  

Strength Demands

• Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  
  

Physical Requirements

• Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
  
  

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

Happy - Be Infectious.

Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.

Helpful - Be Supportive.

Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.

Honest - Be Trustworthy.

Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.

Humble - Be Grounded.

Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.

Hungry - Be Eager.

Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.

Hustle - Be Driven.

Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35 (c)