Provider Services Manager

Position Summary:  

 
The Provider Services Manager oversees staffing, scheduling, and labor-related operations to ensure adequate provider levels across all locations in compliance with labor laws. This role collaborates closely with clinical and operations teams to maintain efficient provider care while balancing cost management and quality care delivery. 

Specialties: Scheduling, staffing, multi-site organizations, provider relations 

Responsibilities: 

• Alongside Chief Medical Officer, Manage provider schedule and performance to ensure proper coverage and productivity expectations across all clinics.
• Create and oversee 90-day consolidated provider schedules to meet patient care demands while adhering to staffing budgets and compliance with labor and healthcare regulations.
• Manage time off requests and pivoting as needed to schedule changes such as unexpected absences or emergency deployments.
• Utilize and leverage scheduling systems to optimize labor allocation.
• Develop and refine provider support processes, such as scheduling optimization and feedback loops.
• Collaborate with ops and clinical teams in tracking and reporting provider performance metrics; suggest solutions for optimal patient scheduling or workflow.
• Assess patient volume levels in managing adequate provider coverage; make recommendations for headcount volume.
• In collaboration with HR, offer provider retention initiatives and track employee satisfaction.
• Make travel arrangements and handle itineraries.
• Perform other duties as assigned.

Requirements: 

• Bachelor’s degree in health administration or related field required.
• Prior experience in healthcare scheduling or healthcare operations
• Experience with healthcare or workforce scheduling tools
• Strong Calendar Management and advance Excel skills required
• Excellent communication and interpersonal skills.
• Strong problem-solving and critical-thinking abilities to develop scheduling strategies and address any challenges that may arise.
• Ability to maintain accurate and detailed reports.
• Attention to detail and excellent organizational skills.

Benefits: 

• Competitive salary
• Comprehensive benefits package
• Opportunity to work in a fast-paced and dynamic environment
• Be part of a team that is passionate about making a difference

Salary: 

Starting compensation range $100,000.00 - $120,000.00 annually. Exact compensation may vary based on skills, experience, and location. 

Why You Should Join Our Team 

 
Agile Occupational Medicine is a leading occupational medicine group with a network of 24 clinics and one surgery center dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers’ compensation), physical examinations (employer services), and commercial (urgent care) 

We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business. 

Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.