What are the responsibilities and job description for the Network Technician position at AGILE SERVICES INC?
Job Description
Job Description
Title : Network Technician
Location : Denver, CO
Preferred Qualification
- Comptia Network to include strong understanding of TCP / IP protocol suite, network infrastructure components (routers, switches), network operations ( manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Excellent communication and interpersonal skills : Ability to effectively communicate technical information to users and colleagues, both verbally and in writing.
- Customer service orientation : Strong focus on providing courteous and efficient support to internal and external users.
- Problem-solving and analytical skills : Ability to identify and troubleshoot network issues efficiently and logically.
- Familiarity with network management tools and protocols like SNMP, CLI, and network monitoring platforms.
- Experience working in ServiceNow ticketing system
- Cisco Certified Network Associate (CCNA)
