What are the responsibilities and job description for the Medical Support Assistant position at Agile Squad Inc?
Hi,
This is Charlotte, Sr. Healthcare Recruiter at Prime Physicians. One of our federal clients VA is looking for Medical Support Assistant.
Job Title: Medical Support Assistant
Location: Aurora, CO 80045
Duration: 3 to 12 Months
Shift Schedule: 40 hours per week (Between 7:00AM – 6:00PM, Monday – Friday)
Start Date: April 2025
LOCATIONS
Rocky Mountain Regional VA Medical Center – Aurora, CO
Office of Community Care – Glendale, CO
PFC Floyd K. Lindstrom VA Clinic – Colorado Springs, CO
Union Boulevard VA Clinic – Colorado Springs, CO
PFC James Dunn VA Clinic – Pueblo, CO
Lt. Col. John W. Mosley VA Clinic – Aurora, CO
Jewell VA Clinic – Aurora, CO
Golden Outpatient Clinic – Golden, CO
Castle Rock Outpatient Clinic – Castle Rock, CO
Alamosa/San Luis Valley Clinic – Alamosa, CO
La Junta Outpatient Clinic – La Junta, CO
Lamar Outpatient Clinic – Lamar, CO
Qualification:
Education: High School education or GED equivalent
Experience: Must have at least 1 year of relevant experience
Minimum 6 months customer service experience
Must have typing speed of 50 WPM
Responsibilities:
- Outpatient Scheduling and Process and Procedures
- Responds to telephone inquiries regarding delivery of services
- Basic medical terminology knowledge
- Schedule and coordinate patient appointments following VHA Directive 1230.
- Collaborate with the Lead Scheduler to ensure timely patient communication and workflow efficiency.
- Authorize and coordinate Veteran care with community providers when VA services are unavailable.
- Validate and update patient demographics in VA systems.
- Process community care consults using HealthShare Referral Manager (HSRM) and other VA systems.
- Manage phone inquiries professionally, providing information on VA services and appointments.
- Ensure accurate integration of health records into CPRS and VistA systems.
- Utilize Microsoft Office tools (Excel, Word, Outlook, Teams) for daily administrative tasks.
If you are passionate about contributing to patient care through administrative support and possess the necessary qualifications, we encourage you to apply for this rewarding opportunity as a Medical Support Assistant.
Job Types: Full-time, Contract
Pay: $21.15 - $22.04 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Aurora, CO 80045 (Required)
Ability to Relocate:
- Aurora, CO 80045: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $22
