Business Analyst/ Hybrid/ State experience in healthcare department mandatory

Job Title: Business Analyst
Location: Austin, TX

Job Description:

These positions will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Minimum Requirements:

8 Years Required: Troubleshoots system problems for WIC clinic staff and participants related to the participant portal, MIS and EBT systems.
8 Years Required: Develop training curricula and conduct formal training sessions covering assigned systems modules in nutrition education, clinic services and or infant feeding related to the MIS system.
8 Years Required: Consults on the analysis of issues around the MIS and EBT systems and helps implement solutions.
8 Years Required: Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.
8 Years Required: Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.
8 Years Required: Design, develop, coordinate and conducts test cases for User Acceptance Testing (UAT) that impacts the WIC MIS.
8 Years Required: Reviews release notes and communication related material about for EBT benefit issuance, client portal and other enhancements. Provides feedback prior to implementation in production.
8 Years Required: Proactively identifies potential project risks and provides strategies for mitigation to the business leads.
8 Years Required: Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners for the transition to EBT benefit issuance.
8 Years Required: Track progress to ensure project deliverables are completed on time.
8 Years Required: Develop and complete test plans to validate solutions.
8 Years Required: Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.
8 Years Required: Provides guidance and explains processes to interested groups and team members.
8 Years Required: Provides quality customer service by responding to all inquiries and requests promptly.
8 Years Required: Reviews Sprint summary reports.
8 Years Required: Monthly review of dual participation records in the Women, Infants and Children (WIC) Management Information System (MIS).
1 Years Preferred: Monthly review of dual participation records in the Women, Infants and Children (WIC) Management Information System (MIS).