What are the responsibilities and job description for the Medical Equipment Technician Supervisor position at Agiliti Health, Inc.?
Role Description
The Technical Services Coordinator is responsible for overseeing biomedical and field service technicians, ensuring that medical equipment is inspected, repaired, and maintained in a timely and cost-effective manner. This role requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:
• Develop and implement effective strategies to promote revenue growth, cost containment, and expansion of services with existing and potential customers
• Identify and address customer, employee, and service concerns through effective conflict resolution skills
• Ensure compliance with ISO regulations and maintain accurate documentation to meet regulatory needs
• Provide training and coordination for technical services technicians, focusing on continuous improvement and teamwork
• Hold self and other technicians accountable for completion of assignments and maintain performance expectations to support operational budget
• Perform other assigned duties
Requirements
• Associate's degree in Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred
• At least 1 year of technical experience
• Strong knowledge of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers
• Proven experience in medical equipment preventive maintenance, repair, and handling, along with proficiency in reading technical manuals and electric/pneumatic schematics
• Demonstrated competency in performing operational verification procedures, preventive maintenance, and repair services on various equipment
• Proficient in using test equipment and Microsoft Office programs (Word, Excel, PowerPoint)
• Valid driver's license and ability to lift and/or push 75 pounds
Preferred Qualifications
• Strong quality orientation with a focus on delivering high-quality results
• Ability to comply with patient privacy laws and build strong relationships with customer administration, clinicians, and staff
• Excellent communication and presentation skills, with the ability to work effectively in a team environment
• Proactive and self-directed, with a strong focus on safety, health, and quality
Benefits
As a valued member of the Agiliti team, you will have access to a comprehensive benefits package, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, a 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, an employee assistance program, and wellness programs.
The Technical Services Coordinator is responsible for overseeing biomedical and field service technicians, ensuring that medical equipment is inspected, repaired, and maintained in a timely and cost-effective manner. This role requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:
• Develop and implement effective strategies to promote revenue growth, cost containment, and expansion of services with existing and potential customers
• Identify and address customer, employee, and service concerns through effective conflict resolution skills
• Ensure compliance with ISO regulations and maintain accurate documentation to meet regulatory needs
• Provide training and coordination for technical services technicians, focusing on continuous improvement and teamwork
• Hold self and other technicians accountable for completion of assignments and maintain performance expectations to support operational budget
• Perform other assigned duties
Requirements
• Associate's degree in Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred
• At least 1 year of technical experience
• Strong knowledge of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers
• Proven experience in medical equipment preventive maintenance, repair, and handling, along with proficiency in reading technical manuals and electric/pneumatic schematics
• Demonstrated competency in performing operational verification procedures, preventive maintenance, and repair services on various equipment
• Proficient in using test equipment and Microsoft Office programs (Word, Excel, PowerPoint)
• Valid driver's license and ability to lift and/or push 75 pounds
Preferred Qualifications
• Strong quality orientation with a focus on delivering high-quality results
• Ability to comply with patient privacy laws and build strong relationships with customer administration, clinicians, and staff
• Excellent communication and presentation skills, with the ability to work effectively in a team environment
• Proactive and self-directed, with a strong focus on safety, health, and quality
Benefits
As a valued member of the Agiliti team, you will have access to a comprehensive benefits package, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, a 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, an employee assistance program, and wellness programs.
