What are the responsibilities and job description for the Client Account Manager position at Agility Billing Services?
About Us Agility Billing Services, LLC is a leading medical billing company specializing in out-of-network billing and the federal Independent Dispute Resolution (IDR) process . We help healthcare providers maximize reimbursements while ensuring compliance with industry regulations. Our team is dedicated to providing expert billing solutions and superior client service. Job Description We are seeking an experienced Client Account Manager to manage multiple client relationships while overseeing complex medical claims, adjustments, and appeals. The ideal candidate will have a strong background in out-of-network billing , claims negotiations , and the IDR process , along with excellent communication skills to professionally represent our company to clients and payers. Key Responsibilities Serve as the primary point of contact for assigned healthcare provider clients. Manage high-level claims adjustments , appeals, and negotiations with insurance payers. Oversee and track the federal IDR process , ensuring timely submissions and responses. Analyze out-of-network claims and identify strategies to optimize reimbursement. Communicate complex billing and payment issues to clients in a clear, professional manner. Coordinate with internal billing teams to ensure efficient claim resolution. Provide regular reports and performance updates to clients. Maintain compliance with industry regulations, including No Surprises Act requirements. Qualifications 3 years of experience in medical billing, revenue cycle management, or healthcare claims processing (out-of-network experience preferred). Strong understanding of claims adjustments, appeals, and dispute resolution processes. Experience with the federal IDR process is highly preferred. Ability to manage multiple client accounts and prioritize tasks effectively. Excellent verbal and written communication skills; able to present professionally. Proficiency in medical billing software and EHR systems. Strong analytical and problem-solving skills. Knowledge of health insurance regulations and reimbursement methodologies . Why Join Us? Competitive salary and benefits package. Opportunity to work with a growing and specialized medical billing team. Supportive and collaborative work environment. Career growth opportunities in the evolving healthcare billing industry. Powered by JazzHR