Operations Manager

Position Overview: The Operations Manager is crucial to navigating and thriving in our fast-paced, dynamic environment. Responsible for overseeing end-to-end operations, this role requires an individual adept at managing rapidly shifting project schedules, scopes, and tight timelines. This role involves intensive production management, internal workflow optimization, equipment planning, permit coordination, and strategic outsourcing. Ideal candidates excel in high-pressure environments, proactively driving efficiencies and improvements, ensuring smooth internal operations and sustained growth in alignment with Agility Retail’s ambitious objectives.

Key Responsibilities:

• Chaos Management: Successfully manage highly dynamic operations with constantly evolving schedules and project scopes.
• Production Planning & Scheduling: Develop, execute, and continually adapt detailed multi-shift production schedules for optimal resource allocation and workload balance.
• Workflow Optimization: Implement lean manufacturing principles, identifying continuous improvement opportunities to enhance efficiency and productivity.
• Supplier & Outsourcing Coordination: Manage relationships with domestic and international suppliers, overseeing outsourced manufacturing processes and ensuring timely and accurate delivery.
• Inventory & Materials Management: Optimize inventory levels with just-in-time (JIT) inventory strategies, reducing waste and aligning supply directly with production demands.
• Process Automation & Improvement: Identify opportunities for automating processes such as CNC programming and assembly, significantly enhancing throughput and reducing manual labor.
• Capacity & Space Planning: Proactively assess and forecast production capabilities, optimizing facility space, workforce allocation, and overall resource utilization.
• Permit & Regulatory Oversight: Coordinate permit acquisition and ensure adherence to regulatory requirements, maintaining compliance and operational continuity.
• Equipment Maintenance & Planning: Oversee proactive maintenance programs and strategic capital equipment investments, maximizing uptime and efficiency.
• Quality Assurance: Establish rigorous quality management systems, performing root cause analyses and driving corrective actions to maintain exceptional quality standards.
• Budget & Cost Control: Monitor budgets closely, identifying cost-saving initiatives while maintaining exceptional standards of operation and output quality.
• Data Analysis & Reporting: Utilize ERP systems and production metrics to analyze key performance indicators (KPIs), driving informed, strategic decision-making.
• Team Leadership & Development: Foster a culture of accountability, collaboration, and continuous improvement, mentoring team members for ongoing professional growth.
• Cross-Functional Collaboration: Act as primary liaison between production and internal departments (sales, design, engineering, graphics, purchasing) to maintain alignment on project timelines and deliverables.

Qualifications:

• 10-15 years of experience in manufacturing operations, production management, or construction management, ideally within retail fixture manufacturing or millwork environments.
• Bachelor’s degree preferred (Industrial Design, Industrial Engineering, Manufacturing Engineering, Construction Management, or related fields).
• Expertise in production scheduling, lean manufacturing methodologies, and continuous improvement practices.
• Strong proficiency with ERP systems for scheduling, inventory management, and data analytics.
• Demonstrated leadership success managing diverse teams in multi-shift, high-pressure settings.
• Exceptional problem-solving, organizational, and analytical skills.
• Proven experience managing international suppliers and outsourced processes.
• Deep understanding of supply chain logistics, inventory management, and budget control.
• Knowledge of health, safety, and environmental compliance in manufacturing environments.

Key Skills:

• Advanced Production Planning & Agile Scheduling
• Chaos Management & Adaptability
• Lean Manufacturing & Efficiency Optimization
• Supplier Relations & Strategic Outsourcing
• Inventory Control & JIT Management
• Process Automation & Capacity Analysis
• Budget Oversight & Cost Management
• Quality Assurance & Problem Solving
• Equipment Maintenance & Facility Management
• Effective Leadership & Team Development
• ERP & Data-Driven Decision Making
• Cross-Functional Communication & Collaboration

Agility Retail offers excellent growth opportunities as part of a dynamic organization. Join us and play an integral role in shaping our continued success!